Customs - Items from Fasttech & Efun.top stuck

[LameLlama]

So I *cough* recently *cough* ordered some more gear from FT and Efun, both of which I've used before without incident... This time however after ordering on the 13th of last month nothing has turned up, my package from Efun.top is non-trackable so god knows where that is and my fasttech package has been stuck on "arrival at processing centre (GB)" since the 22nd of last month.
Can anybody make a recommendation as to what I should do? Can I contact customs at all? I wouldn't be bothered if it was £20 worth of cheap stuff, but I've spent quite a large chunk of my vape allowance on this assortment of gear and would ideally like to receive thy items.

[chykensa]

Hmm - never experienced that problem myself, but I would be tempted to hang fire for a few days as the tracking on these is notoriously bad. The chances are that they are waiting in the Truro Sorting Office and will drop through your letterbox about 30 minutes after you make the call to HMRC.
The most important thing that you need when ordering from Fasttech is patience!

[Deleted]

What stuff you order some times customs are slow but its a rare one to be that long

[LameLlama]

Several Atomisers from fasttech... Weirdest thing to hold at customs.

[LameLlama]

Sept 2, 2015 23:01:27 GMT chykensa said:

Hmm - never experienced that problem myself, but I would be tempted to hang fire for a few days as the tracking on these is notoriously bad. The chances are that they are waiting in the Truro Sorting Office and will drop through your letterbox about 30 minutes after you make the call to HMRC.
The most important thing that you need when ordering from Fasttech is patience!

Time will tell I suppose, I'm just not a patient man. That said Fasttech is usually very fast now a days, 2 weeks max in my experience! 

[Deleted]

my last fasttech order was 5 days did you use epacket always helps it fly through custioms i think

[LameLlama]

Sept 2, 2015 23:09:55 GMT @zuza said:

my last fasttech order was 5 days did you use epacket always helps it fly through custioms i think

I wish, I used sing post... for the last time.

[Deleted]

i always use epacket worth the extra 2£

[LameLlama]

Sept 2, 2015 23:33:15 GMT @zuza said:

i always use epacket worth the extra 2£

I'll know for next time

[smifee]

I made an order with Efun on the 17th. Email said sent on 19th. Tried the tracking No last week and it just showed 'Shipment Submitted' on the 20th.

This week I put the tracking number in several trackers. Royal Mail said it had been delivered.

Put a post up on the Efun forum. Got a reply Tuesday which basically said 'Patience Grasshopper. It's surface mail & $1.99 for tracking'

It arrived yesterday

[GunJack]

You can't directly contact HMRC at Langley, you just have to sit tight and wait...

The only problem packet I had was from Inawera in Poland, just 100ml of flavour concentrate...it went from Langley back to Inawera with not delivered on it

Inawera were great, re-sent it and it came through in 5 days

[robby]

I have had 4 or 5 packages stuck in the Langley timewarp in the past, one was there for over three weeks. No clues as to why it happened, it was just a 2 small items package. Arrived unmolested, clearly not opened. It all showed up eventually though. Dr Who keeps his Police Box there

[vectis]

I'm waiting for one order from gearbest placed on the 10th August and one from Efun placed on the 13th August but have had two orders delivered from both of them placed after these ones.

[LameLlama]

Sept 3, 2015 9:56:00 GMT vectis said:

I'm waiting for one order from gearbest placed on the 10th August and one from Efun placed on the 13th August but have had two orders delivered from both of them placed after these ones.

Jumping jesus, I do hate the wait.

[vectis]

That's the joy of ordering from China, place your order and forget about it, then enjoy the surprise when postie turns up and you think what on earth is that!