thebishman
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Last Online Apr 2, 2016 14:39:37 GMT
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Post by thebishman on Jun 4, 2016 16:11:56 GMT
Hi peeps..
Have used this well known vendor a fair amount over the last couple of years. Always been great. Put a big order in on a load of hardware for a friend who wants to give up the fags.
Recieced the order promptly..but noticed i was sent a mini nautilus glass rather than the large glass like i ordered! I checked my order to make sure i didnt click on wrong one...and i didnt.
So sent an email off to them requesting it be changed to what i actually ordered. No response after 4 days! Sent another email... 5 days later...still no response!!
What am i to do?
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Lee
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Taxi Stig
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Post by Lee on Jun 4, 2016 16:15:28 GMT
Is it a UK vendor or a Chinese one with Fast in their name?
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Bob
Super Member
Vapefest '17 Legend
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Last Online Apr 9, 2024 18:39:39 GMT
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Post by Bob on Jun 4, 2016 16:16:53 GMT
If they are on the Vendor list here, then try a PM, if not is there a phone number you can ring them on?
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thebishman
Super Member
Joined:January 2016
Posts: 6,683
Location:
Likes: 4,685
Recent Posts
Last Online Apr 2, 2016 14:39:37 GMT
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Post by thebishman on Jun 4, 2016 16:20:35 GMT
Its a uk vendor.
I havent tried phoning as they are reknowned for not answering phone.
I dont know if they are a vendor on here...how do i find out?
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Post by Chrissie on Jun 4, 2016 16:24:14 GMT
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Deleted
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Post by Deleted on Jun 4, 2016 16:24:40 GMT
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Deleted
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Last Online May 4, 2024 10:47:35 GMT
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Post by Deleted on Jun 4, 2016 16:28:24 GMT
wouldn't happen to begin with a D and ends with a A does it maybe have a N in the middle
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thebishman
Super Member
Joined:January 2016
Posts: 6,683
Location:
Likes: 4,685
Recent Posts
Last Online Apr 2, 2016 14:39:37 GMT
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Post by thebishman on Jun 4, 2016 16:30:40 GMT
Ok thank you. They are a member on here. How do i know what their name is on here?
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thebishman
Super Member
Joined:January 2016
Posts: 6,683
Location:
Likes: 4,685
Recent Posts
Last Online Apr 2, 2016 14:39:37 GMT
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Post by thebishman on Jun 4, 2016 16:31:16 GMT
Sorry im being a plum. Found them
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Post by Chrissie on Jun 4, 2016 16:33:48 GMT
My guess is that their name starts with an M & ends in a K
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thebishman
Super Member
Joined:January 2016
Posts: 6,683
Location:
Likes: 4,685
Recent Posts
Last Online Apr 2, 2016 14:39:37 GMT
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Post by thebishman on Jun 4, 2016 16:37:34 GMT
Lol chrissie are you miss marple by any chance??
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Bob
Super Member
Vapefest '17 Legend
Joined:March 2014
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Last Online Apr 9, 2024 18:39:39 GMT
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Post by Bob on Jun 4, 2016 16:39:28 GMT
My guess is that their name starts with an M & ends in a K If they are the ones down my way, I've never had a problem with them, although I have heard they don't answer emails very well...
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Post by Chrissie on Jun 4, 2016 16:40:53 GMT
Lol chrissie are you miss marple by any chance?? Nope, just read so many posts about them not replying to emails. It is usually best to ring them - after 2pm on a week day, if my memory serves me right. They haven't been on the forum since April, so I'm not sure if PMing them will do any good
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thebishman
Super Member
Joined:January 2016
Posts: 6,683
Location:
Likes: 4,685
Recent Posts
Last Online Apr 2, 2016 14:39:37 GMT
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Post by thebishman on Jun 4, 2016 16:42:15 GMT
Ok thanks chrissie will give that a try.
Really does pss me off this ignoring emails malarky...especially as it them that has cocked up not me!
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Post by Chrissie on Jun 4, 2016 16:44:51 GMT
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