Help with faint audio from laptop

[Scylla]

Asus G1Sn-AK014C 15.6" laptop

Windows 7 Home Premium 64-bit

This is the one that Macca sorted out the BSODs. The sound is very quiet on it, it never used to be. I even reinstalled Windows, which I thought did improve it for a while, but now I'm wondering if it's hardware related - in which case I'd be very upset cos it's the only "large" screen I've got.

This machine records a nest 24/7 (with off/ons when I periodically transfer to M11x for editing), as you may know, I need the screen size for seeing the picture clearly @ about 4ft, and I need the sound to alert me to "events" because I'm doing other things.

Windows says that the driver's up-to-date, and the volumes are on full in mixer. It's just Realtek High Definition.

The laptop has a nearly full HD display, don't know how much it would cost for a new laptop with at least the same quality and at least the same power (it's much slower for editing than the M11x even though it's an ex-gamer).

Aw damn, got angry bear after all that >

[domesticextremist]

Have you tried playing a CD through it, to be sure it isn't related to some other bit of software?

[DiscoDes]

This laptop I am using has a Realtek audio card.

Go to the Control Panel and look to see if you have "Realtek HD Audio Manager" installed and check the volume seetings in there.

[sg1]

Try an external usb soundcard, cost about £10 from amazon.

[Scylla]

Thanks for the tips, chaps.

No Realtek Sound Manager, Des

I've never come across external sound cards, SG1 - don't suppose I had to Problem with that solution could be that the USB sockets are in the rear of the laptop, 4 of them crowded together > I have to be careful what I put in there cos if it sticks out it could get bent if the laptop is tipped, which it's quite likely to be.

However, later...

Found my JBL On Tour external speaker, plugged in to headphone socket and Bachman-Turner Overdrive are belting out

In view of that, and also that the inbuilt speakers are playing very quietly both in WMP and VLC, and also that anything recorded on the Asus plays fine on other laptops, would you think that the problem is hardware related? It's going to be a nuisance to have to have external speakers.

[Deleted]

Turn up your hearing aid Scylla

[Scylla]

That won't work, you swine! > It's only the one laptop that's gone soft. And I don't want any clever ripostes either!

If the sound is OK with USB speakers, then it can't be the sound card that's at fault, can it? ???

[Deleted]

would I

[Deleted]

Go to the realtek site and see if the have a faq / troubleshooting menu , download latest drivers , uninstall present drivers and try a clean install with new driver

[maccafan]

[domesticextremist]

May 8, 2012 17:16:39 GMT Scylla said:

However, later...

Found my JBL On Tour external speaker, plugged in to headphone socket and Bachman-Turner Overdrive are belting out

In view of that, and also that the inbuilt speakers are playing very quietly both in WMP and VLC, and also that anything recorded on the Asus plays fine on other laptops, would you think that the problem is hardware related? It's going to be a nuisance to have to have external speakers.

Sounds like it. Are there two speakers internally - is it possible
that one ha packed up, say as a result of a loose wire?

[Scylla]

That's a very flattering depiction of me, Macca

Intel does a scan of your PC to find relevant drivers, doesn't look like Realtek does. I shall investigate when my osprey nest is quiet

As for loose wires - I think there's a huge thread on Notebook Forum but it will be years old - there may be tear-down pictures there. It would be an adventure to open it up

[maccafan]

[Scylla]

Sorry I'm so tardy finding your offer of help, Macca. I can't look now because it's the laptop that's recording 24/7 (you know, the one I can't expect to act as a server - but I do and it's amazing, considering ).

If I don't respond with the info within reasonable time, maybe someone could give me a nudge, cos my memory is pants