Fasttech refunds

[Dave]

Hey guys

I asked for a refund from fast tech on sunday 1st October

When asking for the refund I was advised that it would take 48 hours

Its now Thursday 5th and they still haven't refunded me 

I raised a ticket yesterday but no reply

Is this normal for Fasttech???????

Cheers Dave

[Edge]

Oct 5, 2017 20:42:45 GMT Dave said:

Hey guys

I asked for a refund from fast tech on sunday 1st October

When asking for the refund I was advised that it would take 48 hours

Its now Thursday 5th and they still haven't refunded me 

I raised a ticket yesterday but no reply

Is this normal for Fasttech???????

Cheers Dave

China is on holiday, I think its back on Monday.
24 hours is about right for a reply from Fasttech.

[joeten]

Yup national holiday, so everything is slower until Monday.

[dalealan]

Yip 24 hours minimum for a reply but as said above they're on a Happy National Holiday. Haha they have some time off over there like.

[Dave]

Just my luck

They were quick enough to take my money holiday or not

Cheers fellas

[monty]

Don't worry FT is better than your average Brit retaier (on line or high street) by a country mile... although that's not saying much.

[domesticextremist]

IIRC, my refund took 3 or 4 days, with no known holidays intervening.
The refund goes to the account used to pay for the order (PP/CC/whatever).

[bioxx]

Oct 5, 2017 21:00:25 GMT Dave said:

Just my luck

They were quick enough to take my money holiday or not

Cheers fellas

Computers rarely get holidays

I used the refund system only once but it went flawlessly.

[pyr0]

If you plan on shopping there again, it's quicker to refund to gift certificate