jamesrd
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Last Online Oct 1, 2019 13:18:04 GMT
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Post by jamesrd on Jan 24, 2019 12:01:47 GMT
I received an order from myepack which is not working, it's a Kanger box 200 and after charging it, nothing, I have sent an email to them and tried phoning but absolutely no response, anyone out there having the same problem, I want to return it and get a refund but because of no response so far, I am not sure, I don't know how to get in contact with them, Jamesrd
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Get Off My Cloud
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Master of Hardware
Formerly dr00g
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Last Online Jan 8, 2021 22:17:08 GMT
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Post by Get Off My Cloud on Jan 24, 2019 12:25:38 GMT
They are registered as members here but according to their profile they haven't logged in since September 2017 so probably useless sending them a PM or tagging them in this thread.
How did you pay?
If you paid via PayPal open a dispute there that usually wakes people up, if you paid with a card contact the card company get the charge reversed.
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jamesrd
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Last Online Oct 1, 2019 13:18:04 GMT
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Post by jamesrd on Jan 24, 2019 14:05:53 GMT
thank you for your valuable advice, Jamesrd
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thebishman
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My Epack
Jan 24, 2019 18:10:50 GMT
via mobile
Post by thebishman on Jan 24, 2019 18:10:50 GMT
I used them alot years ago. Until i bought a product that was faulty. Same thing... no response what so ever. Many emails sent. Noone answering the phone.
Then on a forum i saw them advertise a promotion and i commented saying what had happened... all they said was " oh...sorry about that" and that was it!!
I never used them again after that
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Lee
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Taxi Stig
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Post by Lee on Jan 24, 2019 19:32:25 GMT
Contact your bank if you paid with a credit card, then let them get you a refund
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Post by Chrissie on Jan 24, 2019 21:06:34 GMT
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blakey
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Ninja Maestro
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Post by blakey on Jan 24, 2019 21:41:31 GMT
Judging by the age of their stock it looks like the business in the process of shutting down- I used to use them a lot but they simply ceased re-stocking.
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beeper
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Post by beeper on Jan 25, 2019 0:25:25 GMT
i was under the impression that they were indeed closing, just because most of their stock is reduced.
jamesrd- as advised, I'd start a claim with PP/bank.
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Get Off My Cloud
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Formerly dr00g
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Last Online Jan 8, 2021 22:17:08 GMT
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Post by Get Off My Cloud on Jan 25, 2019 0:45:47 GMT
i was under the impression that they were indeed closing, just because most of their stock is reduced. jamesrd- as advised, I'd start a claim with PP/bank. They have been having their everything must go closing down sale for well over a year now. |
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GunJack
Super Member
Zombies...Keep Calm and Aim for the Head
Joined:January 2013
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Last Online Feb 10, 2015 11:57:53 GMT
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My Epack
Jan 25, 2019 22:59:42 GMT
via mobile
Post by GunJack on Jan 25, 2019 22:59:42 GMT
I've had 3 of those kboxes through our house from epak, all are still going strong with family. Check the bstteries are in correctly, and 5 clicks to turn on...good luck 🙂
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MrDJ
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Post by MrDJ on Jan 28, 2019 21:12:49 GMT
jamesrdive not ordered from them in a few years but even back then there was no answer unless you try ringing between 2-4pm
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