MrDJ
Super Member
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Joined:April 2015
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Last Online Sept 7, 2024 21:41:02 GMT
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Post by MrDJ on May 27, 2024 10:57:02 GMT
Please contact support@INNOKIN.com for further instructions on the recall process.
INNOKIN has announced a product recall for the INNOKIN Kroma Nova. This recall covers all its production units.
The Kroma Nova implements a unique charging solution with a specialized component supplied specifically for this model. This innovative technology employed in the Kroma Nova was designed to enhance the user experience by accelerating charging speeds. Unfortunately, a defect in the supplier’s component has been identified, which may pose a safety risk. To ensure the safety of INNOKIN customers, INNOKIN has decided to initiate a precautionary recall of the Kroma Nova device.
If you own this product, please turn off your device, remove the pod from the power unit, and stop charging it from now on.
INNOKIN prides itself on high safety standards and full transparency with customers. Customers are encouraged to contact INNOKIN whenever issues arise, so their team can implement resolutions in a timely manner.
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Postmodern Smoking
Super Member
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Personal Mix Solver
( Dave )
Joined:October 2012
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Last Online Sept 7, 2024 19:59:38 GMT
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Post by Postmodern Smoking on May 27, 2024 12:52:06 GMT
Here's a pic of the Innokin Kroma Nova, that has been recalled: ![](https://i.postimg.cc/QCP1gxb4/innokin-recall.png)
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