Dream (s)
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Dreams can come true
Joined:June 2012
Posts: 696
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Last Online Aug 22, 2012 0:00:08 GMT
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Post by Dream (s) on Jul 2, 2012 9:24:03 GMT
I'm feeling so stressed at the moment. I made an order from Exhaleexhalecigarette.co.uk last night, but I received 2 emails stating that my orders are confirmed. The problem is I didn't make 2 orders!
I called exhale this morning to understand why I received an order confirmation of an order which I never paid for through pay pal, but the receptionist told me that there is no one to speak to at the moment.
I'm stressed and a bit peed off with my self for ordering anything in the first place.
Sorry about the moan, but I needed to tell someone.
Has anyone ordered off exhale before?
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DiscoDes
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Perp's Personal Aide
Joined:April 2011
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Last Online Oct 24, 2022 6:13:15 GMT
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Post by DiscoDes on Jul 2, 2012 9:36:52 GMT
have you checked your paypal account to see if you've been charged? It MAY give you details of what is on the order as well.
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Dream (s)
Super Member
Dreams can come true
Joined:June 2012
Posts: 696
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Last Online Aug 22, 2012 0:00:08 GMT
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Post by Dream (s) on Jul 2, 2012 9:43:44 GMT
Discodes , Yes I just checked my paypal and it seem's only one payment has been taken out, but for the life of me I don't understand why I recieved two order confirmations through email.
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Post by Perpetua on Jul 2, 2012 9:48:50 GMT
I wouldn't panic Dream, it's more than likely just a blip in their site's software . . . if you've paid by PP you're covered, although if only one payment has been taken, it doesn't sound likely you'll have a problem.
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DiscoDes
Super Member
Perp's Personal Aide
Joined:April 2011
Posts: 11,588
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Last Online Oct 24, 2022 6:13:15 GMT
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Post by DiscoDes on Jul 2, 2012 9:50:00 GMT
Discodes , Yes I just checked my paypal and it seem's only one payment has been taken out, but for the life of me I don't understand why I recieved two order confirmations through email. Probably just a glitch in their auto reply system. Ignore it, what's more impportant is that you've only made one payment not 2.
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Dream (s)
Super Member
Dreams can come true
Joined:June 2012
Posts: 696
Location:
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Last Online Aug 22, 2012 0:00:08 GMT
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Post by Dream (s) on Jul 2, 2012 10:17:36 GMT
Everything is ok ) I just recieved an email confirming that the first order was a mistake and that they deleted it as soon as they noticed. To be honest it could have been because when I was ordering just before confirming payment at paypal I went back and ordered more stuff. Anyway everything is fine Can't wait for my order now!
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