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I have read a thread going back to 2013 doesn't seem to be anything more recent. My eGo battery wouldn't charge just wouldn't turn red so I swapped it for a new battery, after a week same thing. Tried my last new battery and same problem! I must be very unlucky with my batteries. I have cleaned the contacts, eased out the pin and tried several different chargers including my laptop and a brand new charger The lights usually go red for about half a minute then go green. Battery meter shows 1.5 I understood it needs recharging at about 3 so the batteries aren't actually charged. I really don't know what else I can do anyone got a magic solution or are all 3 batteries dud?