Moggy
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Post by Moggy on Mar 20, 2013 14:30:47 GMT
Hi Mono, sorry for your problems mate. All I can say is keep trying, there have been many problems with Min`s communications, but one thing I will say, it does get sorted eventually. He isnt dishonest just a totally crap communicator. On the plus side, he has taken that on board and is currently training 4 new staff but it takes time. He WONT claim he hasn`t received it if he has received it. The one thing that has stood out above everything else is that emails are a bit of a waste of time, that will change when the new staff can be trusted to deal with them properly. I would advise you in this situation to go the Paypal route, that will always grab his attention as he doesn`t want to fall out with Paypal, it`s crucial to his online business. Stopped by the Post Office at lunchtime. To send it back will cost £7.98 or £13.13 signed for. I can't find any 100% clear details as to who pays the return costs for faulty items. The ONLY part I can find that makes sense is that for 1st time buyers the only option is a refund...not replacement. It has really put me off buying from VB to be honest, which is a shame. I do not want to sit here and throw muck at Min as I'm not that kind of guy, but he REALLY needs to get his act together for when things go wrong. Mono
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
Location:
Likes: 720
Recent Posts
Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 12:28:32 GMT
Any idea when Forrest Fruits is back? Forest Fruits junkie here too !!!
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
Location:
Likes: 720
Recent Posts
Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 12:24:07 GMT
I think that this one would be more to your taste;- linkTheres some damn perty antique ones listed, for some damn perty prices too I did consider the 3 tube leather ones but....carrying THREE Vamos !!!! I would end up with biceps like this guy. Something for Robby maybe Mono
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
Location:
Likes: 720
Recent Posts
Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 10:54:02 GMT
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
Location:
Likes: 720
Recent Posts
Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 10:50:00 GMT
I've been sending mails for 2weeks trying to return my faulty Vamo. Not had an RMA number issued for return, just auto reply mails saying my mail has been recieved. I have raised a PayPal dispute now, see if THEY have any better luck getting a reply. Mono If you go to the vaporbreak.com site before 8am our time there is someone who will answer the chat system on the site they sorted my query out quickly might be best to try that as I never had my emails answered either. I start work at 06:30 and just do not have the time to sit and wait for someone to answer, I have tried a couple of times on days off but been several customers down the queue line. I mainly post from my iPhone as the work firewalls will not allow the chatbox to work. If they do not answer to Paypal then at least I should get a refund sorted by the dispute case. I have stated in all my mails to Min that I am happy with all the other items I have had from him, but the Vamo is faulty. I have even sent pics of the error code on screen and it shutting down as proof. I would happily just put it in the mail and send it back, but with no RMA confirmation as per their instructions I may aswell just put it in the bin as they could claim they never received it. Mono
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Moggy
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Joined:January 2013
Posts: 1,545
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 10:41:40 GMT
+1 for steeping! Also, any ideas for an acidic additive for juices besides vinegar? PS: anyone got any PH paper handy? I'll see if I can get my daughter to "borrow" some from science class at school
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
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Likes: 720
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 10:32:06 GMT
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 8:44:59 GMT
I've been sending mails for 2weeks trying to return my faulty Vamo. Not had an RMA number issued for return, just auto reply mails saying my mail has been recieved. I have raised a PayPal dispute now, see if THEY have any better luck getting a reply.
It's cheaper from VB sure, but thanks to Sadie of UKEigCabin I have a Vamo to use and this one has been put together so much better its miles apart in build quality. Just unlucky I guess.
Mono
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Moggy
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Posts: 1,545
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 20, 2013 8:36:29 GMT
Fantastic news !!! I take it the Doc knows she is vaping ?
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Moggy
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Post by Moggy on Mar 19, 2013 16:43:26 GMT
No probs at all. I could give you a lift in as well if you like, although i need to check with my daughter what time we are leaving. Can't see us going before 4pm. Will let you know later Dolly that would be awesome, thank you .I'll drop you a PM with my mobile number. Mono
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Moggy
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Post by Moggy on Mar 19, 2013 10:29:01 GMT
Are the ego-boards a scavenged item or purchaseable anywhere ?
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 19, 2013 9:19:59 GMT
Dolly, home for me is in Corringham. Closest Train Station is Stanford Le Hope. The Wife is working Saturday and will be home about 4pm, so I'll need to make sure dinner is ready for her and the kids before I can head out for the evening.
Thanks for the kind offer of a warm car on the way back.
Mono
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Moggy
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Posts: 1,545
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 18, 2013 23:33:50 GMT
Is there room in the Dollymobile for the return trip ? Been checking train timetables back to Stanford. I can help push in a wiggly line after a few Ales no problem Mono
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 18, 2013 18:48:51 GMT
Welcome all !!!
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Moggy
Super Member
Joined:January 2013
Posts: 1,545
Location:
Likes: 720
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Last Online Jan 5, 2017 3:25:46 GMT
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Post by Moggy on Mar 18, 2013 18:45:48 GMT
Are we going for a full on , fall down, beer frenzy ? Or will there be time for sitting down and tinkering ? Trying to decide what to bring and who to pester for help with getting my Aga to taste "right". Eating lard all week for extra stomach lining, I don't get out much on the beer these days
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