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Thanks to everybody for taking part in this, I know a few have submitted the forms already. For those still to submit please make sure it's done by end of the day tomorrow. I'll then start going through it with the engineering dept. but I've already seen lots of useful feedback.

If the tank is not leaking when left to sit, then it's not the tank, or at least it doesn't suggest the tank, may try standing it on it's head tonight, see if that makes a difference. My guess is the topcap was somehow not sealed, and if it doesn't seal then the pressure will allow a leak, it happened to my CEO once, and he handed me the tank and it was loose by about quarter of a turn, I tightened it up and no issues, been using the tank myself since. let me know how you get on.

Okay thanks, and good pickup on this, I will want the unit back, but I'll get you a new unit sent first, so wait until that arrives, when it does, contact customer service at sales@jacvapour.com and they give you a free post label, I'll let them know to expect and email from you. Will that be okay. If anybody else has a similar issue I'd like to know please.

Yes when I get hold of the turbo coils, I'll get some out to everybody that's interested. I think some were to be with us today, but haven't seen them go into stock yet. I'll update about it tomorrow, once I know what's happening.

the turbos are still in the Amazon Abyss, but we should have the following batch arrive around the 15th hopefully, so I'll get some of those out to people wanting to try them.

The airflow is basic, it's basically designed to be set once, that pretty much came from research with our S22 tank, where around 80% set the airflow once and did not adjust, and most juts left it wide open and let the coil bore set the airflow. We are also going to provide cheap spares for people that lose this part, I think it will break before it pops out though, it's pretty well anchored.


Somebody is also bound to mention the bottom usb as well : ) That was my decision, based on it's easier to use while charging, and keeping size down and expense were a priority over the side slung connector. We had a good reliable board that was bottom slung Usb, we could have customised this to be side on, but that would have added cost, and it would have added width and length to the design, about 3mm each way, it doesn't sound a lot, but to maintain proportions it increased bulk quite a bit. The device should not leak if left in any position, but I realise some people used will have a personal preference for this to be standing while charging, hopefully it will not affect enjoyment or use on a practical level though.

I also made a mistake on the email, it's says the 10th, but it should be the 20th as on the form, so people should get at least 10 days testing to feedback, and then submit by the 20th. This will give use time to make small adjustments to moulds etc prior to creating a very big batch.

Did you definitely get a shipping email, I can check if not