alex05
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Post by alex05 on Mar 9, 2015 6:20:23 GMT
It`s a pity they haven`t learned from their involvement with AAEC, and it`s a pity they dont see the value of loyal customers, they are dripping away day by day, probably never to return. Hi Robby, we value every customer. I explained the reason we unlisted the item in my last post. We will list it once we receive and confirm the specifications.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
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Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Mar 6, 2015 2:39:17 GMT
Hi guys, we unlisted Yihi SX Mini. I'd like to explain the whole story here:
The day before yesterday, one of our suppliers said he will get a batch of original Yihi SX Mini next week, so our Product Line Specialist listed it. But yesterday afternoon, the supplier said the SX Mini should be clone, later on he changed to both clone and original versions are available. That's why we changed the product title and price yesterday.
We've worked with the supplier, who always provides accurate product and stock info, for over 2 pleasant years. We paused our contract with them and found another supplier for SX Mini yesterday evening.
We are always frank with the mistake we have, and correct the mistake we have. We will apply more strict supplier management procedures soon. Thanks for helping us grow.
For those who already bought, please PM me or our support email support@evkoo.com for a refund.
Sorry again for disappointing you.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
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Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Mar 5, 2015 8:50:50 GMT
Update: Our supplier informed us it is 1:1 clone version.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Mar 5, 2015 6:38:50 GMT
alex05 , this is very confusing
If it is instock can you post some real pictures of it, the ones you have look like they have been copied from the web.
Before anyone tells me they think it is a clone, that is why I am asking the question Hi Robby, it is a pre-order product which will be available around March, 13th. It is original, not clone. We will get a limited quantity. Supplier said $60 free shipping is too cheap and asked us to raise the price.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Mar 5, 2015 2:38:24 GMT
alex05 I'm not convinced that Smok will sort out the temperature control problems. Please cancel my order 100001887 and refund. also PM sent. Alan Hi Alan, refund processed.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Mar 5, 2015 2:37:48 GMT
Hi guys, Smok Xpro M80 will arrive our warehouse next month. We reported the issue you mentioned to Smoktech and are waiting for their response. As I know, Smoktech manufactured a small batch of M80 Plus before Chinese new year and will start production next week. I believe the issue will be fixed soon. have you got a estimated date? Smok said the next batch will be available around March, 15th.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
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Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Mar 2, 2015 1:51:04 GMT
I managed to cancel my other pre order and have now ordered again via Evkoo. Hopefully putting me to the back of the que when the proper ones come off the production line. Working on the principle that Smok won't make the same mistake twice. But I guess we will see in a couple of months. It will be interesting to see if the firmware update works as it should. Yep, I'm sure Smok will fix the issue
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
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Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Mar 2, 2015 1:49:12 GMT
Sorry to know we can't keep you. What is your order number? I will process the refund for you. Alex you have me as customer, your service has always been great, just not on this mod. Order #100001873 Thanks. Hi letsavit, I PMed you details
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
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Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Feb 28, 2015 2:42:16 GMT
Well I'm sticking with my order alex05 but PLEASE could you put it on a plane Order #100001879 and try to make sure my one works Sure you will receive a working device
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Feb 28, 2015 2:41:28 GMT
alex05Have emailed you seperately, just in case, can you cancel the following order 100001904 Kind Regards Refunded
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Feb 28, 2015 2:38:54 GMT
Hi guys, Smok Xpro M80 will arrive our warehouse next month. We reported the issue you mentioned to Smoktech and are waiting for their response. As I know, Smoktech manufactured a small batch of M80 Plus before Chinese new year and will start production next week. I believe the issue will be fixed soon. Thank you for your reply and i do respect you as a vendor but will email you again to cancel, I can't do it on your website like FT.... I really don't want this shipped as i have no confidence in Smok with regards to temp control at the moment. I'm not testing there next batch thanks....! Sorry to know we can't keep you. What is your order number? I will process the refund for you.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Feb 28, 2015 2:36:16 GMT
didn't realise it would be that long! Does it mean we can have faster shipping (due to long wait) when it does come in stock? Now THAT would be great customer relations alex05I know you guys have waited for a while due to the Spring Festival holiday, but it is really hard for us to bear the express shipping cost for all customers. You will receive the item in 7-10 days once we get it. Hope you may understand
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Feb 27, 2015 7:40:26 GMT
Hi guys, Smok Xpro M80 will arrive our warehouse next month. We reported the issue you mentioned to Smoktech and are waiting for their response.
As I know, Smoktech manufactured a small batch of M80 Plus before Chinese new year and will start production next week. I believe the issue will be fixed soon.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
Recent Posts
Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Feb 2, 2015 1:39:38 GMT
Yes, won't be available before March. what price do you think? Smoktech didn't tell us the MSRP.
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alex05
VENDOR (China)
Joined:October 2014
Posts: 186
Location:
Likes: 116
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Last Online Dec 14, 2015 1:35:56 GMT
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Post by alex05 on Jan 31, 2015 2:41:58 GMT
I like the look of it, good design for a change, probably another month before release mike weaver93. Yes, has lipos but great capacity Sorry didn`t answer before, my tags went AWOL Yes, won't be available before March.
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