robby
Super Member
International Bargain Master
WISMEC? Check out the Member`s Only thread.
Joined:September 2012
Posts: 13,815
Location:
Likes: 8,652
Recent Posts
Last Online Jun 24, 2013 9:58:00 GMT
|
Post by robby on Jan 16, 2013 1:10:04 GMT
I ordered liquid at the end of November. Communication was very poor but I'd gathered from here that liquid wasn't being shipped. I put in a PP dispute and got a full refund. That is the route to take if you arent happy with what is happening, he didnt foresee the problems he is having and doesnt have any problem at all with people doing that and wont oppose it at all.
|
|
stokey1986
Junior Member
Joined:October 2012
Posts: 59
Location:
Likes: 1
Recent Posts
Last Online May 7, 2017 22:16:56 GMT
|
Post by stokey1986 on Jan 16, 2013 9:50:41 GMT
Ive opened a paypal dispute but it is just sitting in limbo waiting on a response! I wish he would jsut get in touch with me as I really just want my vamo!
|
|
deesigner
Super Member
Joined:June 2010
Posts: 2,539
Location:
Likes: 884
Recent Posts
Last Online Apr 7, 2015 14:29:33 GMT
|
Post by deesigner on Jan 16, 2013 9:52:56 GMT
Well I've managed to talk to Min Haiyuan this morning, I've received an email from them that the payment as been refunded, will have to see if it updates in my PP. Will let you know
|
|
deesigner
Super Member
Joined:June 2010
Posts: 2,539
Location:
Likes: 884
Recent Posts
Last Online Apr 7, 2015 14:29:33 GMT
|
Post by deesigner on Jan 16, 2013 9:56:59 GMT
Refund received
|
|
robby
Super Member
International Bargain Master
WISMEC? Check out the Member`s Only thread.
Joined:September 2012
Posts: 13,815
Location:
Likes: 8,652
Recent Posts
Last Online Jun 24, 2013 9:58:00 GMT
|
Post by robby on Jan 16, 2013 10:11:14 GMT
Ive opened a paypal dispute but it is just sitting in limbo waiting on a response! I wish he would jsut get in touch with me as I really just want my vamo! Still reduced at Zainy, except for the Stanless Steel one.
|
|
Deleted
Joined:January 1970
Posts: 0
Location:
Recent Posts
Last Online Nov 17, 2024 12:28:19 GMT
|
Post by Deleted on Jan 16, 2013 10:16:13 GMT
raised a PP dispute this morning and just got a refund - great refund service !
|
|
ChillerVapes
Super Member
Aka Chillerhippie
Joined:October 2012
Posts: 1,675
Location:
Likes: 470
Recent Posts
Last Online May 8, 2015 18:55:40 GMT
|
Post by ChillerVapes on Jan 16, 2013 10:23:39 GMT
I spoke to him on the chat box. He has also refunded me.
|
|
robby
Super Member
International Bargain Master
WISMEC? Check out the Member`s Only thread.
Joined:September 2012
Posts: 13,815
Location:
Likes: 8,652
Recent Posts
Last Online Jun 24, 2013 9:58:00 GMT
|
Post by robby on Jan 16, 2013 10:25:11 GMT
I spoke to him on the chat box. He has also refunded me. Hopefully he will be on an even keel soon.
|
|
Ratfinkz
Super Member
Joined:August 2012
Posts: 2,374
Location:
Likes: 434
Recent Posts
Last Online Jan 31, 2024 12:43:25 GMT
|
Post by Ratfinkz on Jan 16, 2013 10:50:11 GMT
Got hold of Min in chat last night. He said "hello" an I though at last. However, that was all he said, and 90 minutes later after I'd prodded him a few times, I gave up!!!!
|
|
deesigner
Super Member
Joined:June 2010
Posts: 2,539
Location:
Likes: 884
Recent Posts
Last Online Apr 7, 2015 14:29:33 GMT
|
Post by deesigner on Jan 16, 2013 10:57:45 GMT
Got hold of Min in chat last night. He said "hello" an I though at last. However, that was all he said, and 90 minutes later after I'd prodded him a few times, I gave up!!!! I had problems last night, the chat kept losing connection. The same happened this morning about 30 minutes in. Try again now if you can, he was around an hour a go
|
|
stokey1986
Junior Member
Joined:October 2012
Posts: 59
Location:
Likes: 1
Recent Posts
Last Online May 7, 2017 22:16:56 GMT
|
Post by stokey1986 on Jan 16, 2013 13:31:22 GMT
Well i've had an update on paypal; - he has just sent me the tracking number - what bloody use is that - I already had the tracking number, whay has he not just sent me a refund?!!
|
|
robby
Super Member
International Bargain Master
WISMEC? Check out the Member`s Only thread.
Joined:September 2012
Posts: 13,815
Location:
Likes: 8,652
Recent Posts
Last Online Jun 24, 2013 9:58:00 GMT
|
Post by robby on Jan 16, 2013 15:05:19 GMT
Well i've had an update on paypal; - he has just sent me the tracking number - what bloody use is that - I already had the tracking number, whay has he not just sent me a refund?!! Hi Stokey, did you ask him for a refund? What does the tracking info say?
|
|
Deleted
Joined:January 1970
Posts: 0
Location:
Recent Posts
Last Online Nov 17, 2024 12:28:19 GMT
|
Post by Deleted on Jan 16, 2013 15:10:35 GMT
Robby, you are following the status of these orders ... is he still dispatching non-juice orders ok ?
|
|
dizzi
Senior Member
Joined:October 2012
Posts: 341
Location:
Likes: 24
Recent Posts
Last Online Sept 16, 2021 10:11:26 GMT
|
Post by dizzi on Jan 16, 2013 15:16:06 GMT
I got mine fully refunded this morning, after sending another dispute message through PP yesterday. I'm happy with this, I know he's busy and pretty much flat out with orders being sent, orders being returned from customs, refunds to be made etc. I've been told by my bank that PP refunds can take up to 10 days to be credited, but hopefully won't be that long. Think I'll wait to re-order til after the Chinese New Year, maybe wait til March or so.
I have absolutely no problem with ordering from him again, as Robby says he's a victim of his own success - and the language barrier makes things that much more difficult. I don't believe for one second that he's out to pull a fast one - I think he was just unprepared for all this and I don't blame him for that. In a couple of months he's had to entirely rebuild his website due to a virus attack, his sales (mostly overseas) have shot through the roof and now these customs issues. He's just one bloke trying to do his best. I hope he manages to get some useful staff on board and these customs problems are resolved soon.
|
|
Ratfinkz
Super Member
Joined:August 2012
Posts: 2,374
Location:
Likes: 434
Recent Posts
Last Online Jan 31, 2024 12:43:25 GMT
|
Post by Ratfinkz on Jan 16, 2013 15:17:30 GMT
Got hold of Min in chat last night. He said "hello" an I though at last. However, that was all he said, and 90 minutes later after I'd prodded him a few times, I gave up!!!! I had problems last night, the chat kept losing connection. The same happened this morning about 30 minutes in. Try again now if you can, he was around an hour a go thanks but given up now. Gave him til 12pm gym to e mail or refund me. he hasn't done either and it's now 3pm so opened pp dispute. have sent e mails etc for a couple of weeks now, none of which have been answered so had enough!
|
|