vaporbreak.com £19-97!! incl ship VAMO

[stokey1986]

Graeme, if I had a boss like you I would be over the moon - giving someone a big thumbs up for

1."having to deal with orders" sorry, he's a vendor - if he wants to sell them then really he should deal with that. It's not like orders for a vendor are a negative thing - that's how they make money.
2. "having to deal with irate customers" - theyre only irate because he has failed to fulfil the orders or at least keep people informed. He is there to provide a product and a service and so far, he has my money but has provided neither!
3. I agree it may be difficult having to work through all of the orders whilst dealing with the issues but it is his own fault really. He could have put a stop to this much sooner by perhaps putting a temporary hold on the site to stop him being overstretched with orders.

Yes, i think youa re maybe looking at it through rose tinted specs as you have yours, I have been waiting nearly 2 months and so far, I am out of pocket and the reason for my major frustration is that he doesnt even reply to emails I have sent to him through numerous ways.

As I have said previously, problems happen but the best way to deal with it and keep people happy is have decent customer service and keep people informed of what is going on with their orders. It's not like we havent paid for a service!

[Deleted]

stokey1986, if you had read through more of this thread, you would of noticed: Min has never ever sent anyone an email, only the automatic one you recieve when you place an order and when the item is shipped, he doesnt know english!, he hasnt up to recently had any english speaking staff or staff that can type english onboard.
Robbie kindly advertised the vamo as a bargain he came across on the internet, and choose to share it with us (thankyou Rob) so we all choose to buy a bargain from a chinese seller, we all know there is risks when buying from abroad, but as i said we all love a bargain and we go for it, its only been over the xmas period and when min's website got hacked that problems started to occur, up untill then, there is a few hundred members on here that have been very happy with their purchases, let alone the other forums on the net.
the guy has offered you a refund, thats more then some chinese sellers would do.
I'm not having a dig but maybe it would be better for you to buy with uk vendors in future.

[robby]

When you order from China, be it to save a few quid or any other reason, you take a chance. The Variable Wattage advance was the start of this, and his incredible price are what has driven this thread since it started. VW sales sky rocketed at the time and it has probably changed vaping for good. I am sorry about your difficulties stokey and have done all I can to help get it sorted, and it WILL BE SORTED, have no doubt about that. He hasn`t conned anyone yet, and he wont. The kind of customer service we would all like costs money, to get the VAMO at this price means he has to have incredibly low overheads, more than one big vender complained about his low price, shortly after that his site was hacked and a virus put on it. It will all be sorted, as I have said, I am sorry for what has happened to you and I will do all I can to get it sorted.

[stokey1986]

Jan 17, 2013 17:54:58 GMT @sadie22 said:

stokey1986, if you had read through more of this thread, you would of noticed: Min has never ever sent anyone an email, only the automatic one you recieve when you place an order and when the item is shipped, he doesnt know english!, he hasnt up to recently had any english speaking staff or staff that can type english onboard.
Robbie kindly advertised the vamo as a bargain he came across on the internet, and choose to share it with us (thankyou Rob) so we all choose to buy a bargain from a chinese seller, we all know there is risks when buying from abroad, but as i said we all love a bargain and we go for it, its only been over the xmas period and when min's website got hacked that problems started to occur, up untill then, there is a few hundred members on here that have been very happy with their purchases, let alone the other forums on the net.
the guy has offered you a refund, thats more then some chinese sellers would do.
I'm not having a dig but maybe it would be better for you to buy with uk vendors in future.

Sadie, I have been following the thread, and i dont think it's topo much of an ask to contact someone via email in this day and age, particularly when we are buying from an onloine merchant.

Perhaps if you had read the thread properly and in particular, my postws, you would see that I ordered on 30th November, well before any of these issues happened and I was expecting it to arrive before Christmas as is normally the case.

I buy lots from China, probably spend up to £50 a month buying from sites in China for various things and have never ahd an issue like this yet when I cannot get in touch with someone so I dont see it as a risk at all.

Plus the fact that at the time of writing, he has not offered me a refund so again, perhaps read the thread and then you would understand my frustration.

Also, I have thanked Robby many times and have not once blamed him for anything. As I said in previous posts, it isnt his fault, he found a bargain and we went for it. The reason I sought advice and help from RObby was that he seems to have a better relationship with him than others.

[Deleted]

Stokey, i wonder if your original parcel was sent back to min because it looks like the parcel was only sent on the 4th dec. Have you checked your local sorting office to see if the parcel is there, your postman may have forgot to leave a red card, its worth a look.

Success find: 4 items!
item No. Year Status Location Destination Country Date
RA62625xxxCN 2012 Collection 10061400 GB 20121204 1104
RA6262xxx42CN 2012 Departure from outward office of exchange 10010200 GB 20121205 1115
RA6262xxx42CN 2012 Opening 10010200 GB 20121205 1411
RA6262xxx42CN 2012 Departure from outward office of exchange 10010200 GB 20121207 1453

[Deleted]

As the parcel is showing up it is still in the 'delivery system' min isnt going to refund yet, unfortunately its the delivery system at fault here.
i know there was another AAEC member said on here, he waited over a month for his vamo, but he did get it. I'l try and ask another chinese vendor to track your parcel there side for you & get back to you.

[robby]

Jan 18, 2013 9:37:15 GMT @sadie22 said:

As the parcel is showing up it is still in the 'delivery system' min isnt going to refund yet, unfortunately its the delivery system at fault here.
i know there was another AAEC member said on here, he waited over a month for his vamo, but he did get it. I'l try and ask another chinese vendor to track your parcel there side for you & get back to you.

I had one parcel like that, the track came to a halt the same way as this one did, all of a sudden it popped up at my door four or five weeks later.

[Deleted]

When this dam Vamo arrives you must add a photo of the missing vamo so we can see it in all its glory.

[Deleted]

Stokey, i have just asked another chinese vendor to track your parcel for you on their computer and they have just got back to me:
Answer:
it means your unit leave the processing centre for airport.

[Deleted]

Here is some great info to help us all in future if parcels are sent with a tracking number starting with RR or RA:
Words explanation:

Collection: it indicates that the item is received by postman in Xiamen.

Opening: it indicates that the item has arrived at the local processing centre in Xiamen and is being processed.

Dispatching: it indicates that the item leaves Xiamen for the china post export port in another city.

Opening: it indicates that the item is being processed in the china post export port.

Departure from outward office of exchange: it indicates that the item will leave China for destination country( the item may be on the way to airport or detained in the airport).

Arrival at inward office exchange: it indicates that the item has arrived at the destination country.

Finally delivery: it indicates that the item is delivered successfully by local postman.

Attachments:

[robby]

That`s a handy pic Sadie, can you add it to the postage thread (It`s stickied)

[Deleted]

Thankyou to health cabin for the above info, and i've thanked my own post for the above info, never done it before but hopefully it will help alot people out in future

[Ratfinkz]

Finally got my refund via PayPal dispute.

Stokey I completely understand your frustration for me the worst bit was total lack of replies etc. Granted he doesn't speak English but he manages chat via translation site, am sure he could do similar with e mails!
However I don't think he is liable to give refund as he has proof of postage. Maybe you need to contact the postal company? Lets face it that gives more chance of an answer!

[Deleted]

Jan 18, 2013 10:40:37 GMT robby said:

That`s a handy pic Sadie, can you add it to the postage thread (It`s stickied)

will try n find it now and add it rob

[archiecat]

My order made on 05 Jan still reads "Payment remotely accepted" I've sent emails tried to "chat" all with no result, order No BREPVMQLW . how long do you have to wait to do the Paypal dispute thing?