Karma
Part Time Staff
Lorraine
No Longer a Vapefest Virgin
Joined:January 2012
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Last Online May 27, 2016 17:25:37 GMT
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Post by Karma on Mar 13, 2013 15:02:03 GMT
CammyI like Bryonsi's suggestion of an e-mail with a link to this thread! we do have a board for Vendor reviews in which you are free to post honest reviews of vendors. Obviously, if it's a bad review we would hope you had done everything to contact the vendor and sort the problem out first. But, IMO there is no point in having a 'Vendor review' Board if only good reviews are allowed!
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moblee
Full Member
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Post by moblee on Mar 13, 2013 23:07:07 GMT
Definitely, Name & shame i.m.o
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newukvaper84
Senior Member
Joined:January 2013
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Last Online Jul 7, 2013 22:01:06 GMT
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Vape mail
Mar 13, 2013 23:13:15 GMT
via mobile
Post by newukvaper84 on Mar 13, 2013 23:13:15 GMT
I agree shame that vendor
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Deleted
Joined:January 1970
Posts: 0
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Last Online Nov 25, 2024 16:23:22 GMT
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Post by Deleted on Mar 14, 2013 1:31:51 GMT
Yep name them because I wouldn't want to end up in the same boat. You'd be doing us all a favour.
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Cammy
Super Member
Joined:November 2012
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Last Online Jan 14, 2024 17:55:15 GMT
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Post by Cammy on Mar 19, 2013 10:18:46 GMT
Time for an update... Sent a further email to the vendor on Friday morning and still hadn't heard anything back by Friday evening... As a last ditch effort I contacted them via their web contact form on their website at about 8pm on Friday night. Two replies on Saturday morning - about 5am, it seems that there was a problem with my emails not being received by their server and the first instance the vendor was aware of my predicament was from my contact via the web form. I have since received my order via first class special delivery this morning and along with it there was an extra bottle to compensate... Fantastic customer service - now I have an extra bottle of my favourite juice to enjoy and my faith in the vendor has been restored... The juice... Jack the ripple, the vendor... tjnige at t juice. Quality eliquid from a reputable vendor - I'm sorry I ever doubted them... Thanks a lot for rectifying this mate.  |
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Roscopecotrain
Super Member
Perverted Pink Passion
Joined:January 2013
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Last Online Dec 6, 2023 21:16:47 GMT
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Post by Roscopecotrain on Mar 19, 2013 10:25:10 GMT
Great news cammy.
Sent from my Galaxy Note 2
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Deleted
Joined:January 1970
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Last Online Nov 25, 2024 16:23:22 GMT
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Post by Deleted on Mar 19, 2013 10:36:45 GMT
That's good news, Cammy, pleased to read it was a communication problem, but now all sorted out for you.  |
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tjnige
VENDOR
Joined:June 2012
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Last Online Oct 9, 2014 17:01:36 GMT
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Post by tjnige on Mar 19, 2013 14:27:12 GMT
Time for an update... Sent a further email to the vendor on Friday morning and still hadn't heard anything back by Friday evening... As a last ditch effort I contacted them via their web contact form on their website at about 8pm on Friday night. Two replies on Saturday morning - about 5am, it seems that there was a problem with my emails not being received by their server and the first instance the vendor was aware of my predicament was from my contact via the web form. I have since received my order via first class special delivery this morning and along with it there was an extra bottle to compensate... Fantastic customer service - now I have an extra bottle of my favourite juice to enjoy and my faith in the vendor has been restored... The juice... Jack the ripple, the vendor... tjnige at t juice. Quality eliquid from a reputable vendor - I'm sorry I ever doubted them... Thanks a lot for rectifying this mate. Hi Mate, Thanks for bearing with us on this one. We still don't understand what happened to your mails... I blame the developers  Great to hear you have the juice without any further issues. If there are any issues in future please send an email to my personal email (you have it now  ). All the best and happy vaping! Nige |
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