Favors to the members of the AAEC--VaporBreak.com shop

[Legendgadget]

Apr 11, 2013 10:42:53 GMT robby said:

The discount is going to be 5% fred, I think they are going to add a code, because the system mentioned isnt going to work as you will have already paid.

Robby, thanks. You're very helpful.

[Legendgadget]

Apr 11, 2013 6:32:10 GMT majnu said:

I know its early, but wrong section

snickering_smileySorry for that. I'm new to the forum, and a little confused about placing my threads at a correct section. Won't do that again.

[Moggy]

Please sort out my refund as promised. 3 further emails sent but still you haven't done it.

Monomach

[Moggy]

At present, we are devoting ourselves to create better customer service of our online shop, and if you guys have problems with your orders, welcome to "complain" to me. I will try my best to help you out.Suggestions are the most welcomed

STILL waiting refund to happen, another day passes.

[Moggy]

Apr 13, 2013 9:33:29 GMT Moggy said:

At present, we are devoting ourselves to create better customer service of our online shop, and if you guys have problems with your orders, welcome to "complain" to me. I will try my best to help you out.Suggestions are the most welcomed

STILL waiting refund to happen, another day passes.

Still waiting...

THIS is the type of customer service that is letting you down so badly.

[Deleted]

Mono, Its the weekend, you might get a answer tomorrow when they are open.

Does your wall planner look like this.



Never give up, hang in there, fight for your rights.

[Moggy]

Apr 14, 2013 9:15:14 GMT stamina said:

Mono, Its the weekend, you might get a answer tomorrow when they are open.

Does your wall planner look like this.



Never give up, hang in there, fight for your rights.

That's the count up of days waiting for replies.

[scs]

Apr 14, 2013 9:15:14 GMT stamina said:

Mono, Its the weekend, you might get a answer tomorrow when they are open.

Does your wall planner look like this.



Never give up, hang in there, fight for your rights.

That would be really funny except I'm also waiting on resolution from VaporBreak in regards to my broken Vamo.



Go on then, I couldn't help a small smile. Not sure about my attitude if I have to wait as long as monomach however.

[Deleted]

Apr 15, 2013 14:18:54 GMT scs said:

Go on then, I couldn't help a small smile. Not sure about my attitude if I have to wait as long as monomach however.

Scs, I had some issues with my Vamo but not to the extent of Mono. I do hope that his issues are solved soon and is compensated for the angst and stress.

The vamo was a problem buy with VB but the other items such as the phoenix dripper were extremely good value.

A lot of people are very happy with this vendor but the communication between both parties needs to vastly improve which the owner I believe is making progress albeit on a tortoise scale.

Good luck in trying to get your vamo problems rectified. 

[Moggy]

scs I received my refund today, so there is hope for you too. Hang in there and be prepared to mail, a lot IF you can, take a video or pics of the fault so there is no room for confusion.

Mono

[Deleted]

good news Mono
i do believe VB are trying to resolve issues to the best of their abilities but with staff training and the like, communication does get lost along the way. unfortunately you have suffered the fallout Mono but glad its now sorted.

[Legendgadget]

Apr 15, 2013 14:18:54 GMT scs said:

Apr 14, 2013 9:15:14 GMT stamina said:

Mono, Its the weekend, you might get a answer tomorrow when they are open.

Does your wall planner look like this.



Never give up, hang in there, fight for your rights.

That would be really funny except I'm also waiting on resolution from VaporBreak in regards to my broken Vamo.



Go on then, I couldn't help a small smile. Not sure about my attitude if I have to wait as long as monomach however.

Monomach got his refund yesterday. What was your problem then? Could you please send a email to me or PM me with the details of your order? 

[Legendgadget]

Apr 15, 2013 15:19:24 GMT stamina said:

Apr 15, 2013 14:18:54 GMT scs said:

Go on then, I couldn't help a small smile. Not sure about my attitude if I have to wait as long as monomach however.

Scs, I had some issues with my Vamo but not to the extent of Mono. I do hope that his issues are solved soon and is compensated for the angst and stress.

The vamo was a problem buy with VB but the other items such as the phoenix dripper were extremely good value.

A lot of people are very happy with this vendor but the communication between both parties needs to vastly improve which the owner I believe is making progress albeit on a tortoise scale.

Good luck in trying to get your vamo problems rectified. 

You offer some valuable information for me. Did your vamo have some kind of defective as well? I have to confirm the "vamo problem", please understand.

[Moggy]

This is the text from scs about his faulty Vamo. His also fails with "02" error at times. Seems you may have had a few dodgy ones.

Hi everyone,

My Vamo finally came a few days ago from VaporBreak and I was really pleased until today.

It's getting very hot at the top of the battery, to the lower left of the firing button after a 4 or 5 seconds of vaping.

I have tried changing the battery, trying another atomiser (resistance seems to be reading normal), tried cleaning the connectors between battery and atomiser in case of any leak (with isopropyl).

If I remove the atomisers the Vamo doesn't get hot, even with the button pressed.

My precious new shiny has never been bumped, never mind dropped.

All three recommended Panansonic 18650 batteries I have tried are not hot when removed.

I use it MODE2 in watts at around 6watts

Stumped now. Worse still, I'm back to my 4 squid ego battery lol.

Hope this helps.

Mono

[Legendgadget]

Thanks. You're very helpful. It seems that we have got some faulty vamos in the same bunch of the goods stock.

We will look into it and reply soon.