scs
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Post by scs on Apr 16, 2013 9:01:50 GMT
Hi, Thank you everyone for your help. Apologies for the delay, I was just recording a video of my faulty Vamo. Had to split the video to 3 parts and reduce the quality to get the clips to under 6mb. They have been sent to oceanheart1988@hotmail.com as requested. I can no longer get the 'O2' error. The extreme heat must have killed it. I now just get 'Lo' on the screen, this is with 4 different fully charged batteries. I have demonstrated this in the video I have sent i.e. you can see my charger and the charged batteries, each one is taken out and placed in Vamo, all with same result. Legendgadget. Thank you for your help, much appreciated. It's important for you to know that the Vamo has had problems from day one. Please read my emails I have just sent. This is not just about a 'Lo' warning on the screen. The Vamo was extremely hot until it ceased to work at all and wasn't firing all the time. Cheers.
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Legendgadget
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Post by Legendgadget on Apr 16, 2013 9:20:46 GMT
Go on then, I couldn't help a small smile. Not sure about my attitude if I have to wait as long as monomach however. Scs, I had some issues with my Vamo but not to the extent of Mono. I do hope that his issues are solved soon and is compensated for the angst and stress. The vamo was a problem buy with VB but the other items such as the phoenix dripper were extremely good value. A lot of people are very happy with this vendor but the communication between both parties needs to vastly improve which the owner I believe is making progress albeit on a tortoise scale. Good luck in trying to get your vamo problems rectified. My boss has talked to the factory, and he was told that the "02" error may be caused by the damage through shipping, or it was a result of misoperation when you put the batteries into the vamo.
When your case is the latter, the "02" occurs when you put the battery/batteries and press the biggest button on the body at the same time. The "02" is the PUB number of the manufacturer. If the vamo can't work properly after the error, you can restart it. If the vamo still can't work after the restart, you can ask us to change it for a new one.
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scs
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Post by scs on Apr 16, 2013 9:25:30 GMT
My boss has talked to the factory, and he was told that the "02" error may be caused by the damage through shipping, or it was a result of misoperation when you put the batteries into the vamo.
When your case is the latter, the "02" occurs when you put the battery/batteries and press the biggest button on the body at the same time. The "02" is the PUB number of the manufacturer. If the vamo can't work properly after the error, you can restart it. If the vamo still can't work after the restart, you can ask us to change it for a new one. Hi, Thanks for the reply. Please read my post above. Also, the batteries have never been inserted incorrectly. It's something I have made sure of since Li-Ion batteries can be dangerous if used incorrectly. As you can tell from the details I have sent you here and in my emails, it's a lot more than the 'O2' or 'Lo' error. Can you confirm you have received my video's? Cheers. Steve. EDIT: I have just had confirmation from SunOcean that you have received my videos. Unfortunately you are still addressing either 'O2' issue OR 'Lo' issue. As above, you need to read my problems from day one. Here is email 1 of 3 in case you missed it....
Hi,
You asked for a video of my broken Vamo. I have had to split the video in to 3 parts. This is part 1.
I have also posted my problems on: allaboute-cigarettes.proboards.com. Nobody has a solution to my problem.
Unfortunately the Vamo no longer displays ‘02’ error code. It just displays ‘Lo’ battery now, even with fully recharged batteries. This is shown in video.
Here is the story so far, IMPORTANT……
1) Got the Vamo and it wasn’t firing all the time. 60% of time it fired, 40% of time it didn’t. Was getting a little hot when firing.
2) A few days and the Vamo was getting extremely hot. Burnt my fingers on the case!
3) A few more days and the Vamo was extremely hot AND it kept shutting down with ‘02’ error.
4) TODAY the Vamo will not fire at all. Just a ‘Lo’ is shown.
My Details:
Order Reference: ZFOWVVDIC- 03/23/2013 Product: VV650 VAMO V2
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Legendgadget
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Post by Legendgadget on Apr 17, 2013 1:38:27 GMT
It seemed that my reply to you late yesterday afternoon wasn't shown. We will figure this out and reply to you in 3 days, and I will try to make your waiting time less. Sorry for the inconvenience, but we have to follow certain steps before we can reply you with a solution of refunding or sending a new one to you. You can reply me with your preference first though.
Sorry for the delay and all the bothering.
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Legendgadget
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Post by Legendgadget on Apr 17, 2013 1:50:17 GMT
Sorry, I can't find the part 1 on the forum. Guess you can send all the videos in MP4 to the oceanheart1988@hotmail.com, and please let me know your email address, so that I can remind my boss of replying to your email.
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scs
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Post by scs on Apr 17, 2013 6:22:18 GMT
Sorry, I can't find the part 1 on the forum. Guess you can send all the videos in MP4 to the oceanheart1988@hotmail.com, and please let me know your email address, so that I can remind my boss of replying to your email. Hi Legendgadget, I just received confirmation that you will be sending out a replacement. It seems you don't need email 1 of 3, although I can send it again? I can't thank you enough as I thought I would have to post it out to you.
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Legendgadget
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Post by Legendgadget on Apr 18, 2013 1:26:55 GMT
Hi scs, You're welcome. It's good to know that it gets fixed finally. You're right. My boss has received your email and dealt with it yesterday. So there is no need to send them to me again.
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ChillerVapes
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Post by ChillerVapes on Apr 18, 2013 2:29:41 GMT
Hi Vaporbreak, I was just wondering, will you be getting the new ce range clearomizers in which use a stainless steel wick rather than a silicone wick? Thank you, Chiller.
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Legendgadget
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Post by Legendgadget on Apr 26, 2013 3:54:31 GMT
Hi ChillerVapes, Sorry to reply so late. It seemed that I got no notification when you replied to this thread. We will get the new CE range clearomizers using a stainless steel wick, although we are not certain about the exact time. We will update the information of the products in another thread.
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treetrunk
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Post by treetrunk on Apr 29, 2013 12:45:37 GMT
I ordered two of the VV350 kits which lasted a few hours till they packed in.The type with the plastic bodys are very poor quality.I have sent a video of the broken kits and am still waiting for a reply.I sent the email on 22/03/13 and am still waiting to resolove the issue.I want to change the faulty plastic bodys for the stainless steel type.I have been using the VV350 stainless body with no problems.Can I please have an answer?
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lenny59
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Post by lenny59 on Apr 30, 2013 19:23:43 GMT
Received 10 of these from Vaporbreak the other day But the Cartridges were not included So I messaged them and the are adamant that a Cartridge is not included with the item Now I may be mistaken but as you all can see it clearly states they include a Cartridge Also the Site still has this item for sale....They have not changed the listing even after I pointed this out I am very reluctant to purchase from them again and suggest you all think twice before you do
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robby
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WISMEC? Check out the Member`s Only thread.
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Post by robby on Apr 30, 2013 21:01:09 GMT
It is pretty clear from the listing that a cartridge IS included Legendgadget.
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Moggy
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Post by Moggy on Apr 30, 2013 21:07:23 GMT
Well, I think its pretty clear to anyone with a pair of eyes what "comes included". I have also checked and can see exactly the same as yourself.
Have you had a response from Paypal yet ? Faulty item issues aside, this is getting beyond a joke and is bordering on fraudulent.
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oxo
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Post by oxo on Apr 30, 2013 21:32:47 GMT
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gillas
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Post by gillas on Apr 30, 2013 21:57:45 GMT
lenny59 unfortunate they didnt include the cartridges, not your fault but are they still a good buy ? Did you really just post that!
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