Car insurance!

[deesigner]

Last year with Kwik Fit at they were the cheapest. Just come to renew with a different company only to find that cheeky bloody Kwik fit have already taken payment and £100 more than my best quote!

Phoned to complain and cancel, waiting for the £25 cancellation fee only to be told they can do the same cover for £125 less than they've charged me and will refund the difference!

Now got it cheaper than my cheapest quote

Always complain, it can pay well

[collie2011]

Yeah they automatically renew it unless you tell them to cancel it. We always haggle with the insurance companies it's amazing how much they will knock off the quoted price.

[Hanow]

So true Dee. I regularly have a moan now when companies do things like this. Usually there was something in the original agreement, buried in the small print - and not made clear that it was there - which signed you up to an ongoing policy/agreement.

My BT issue of last week - where they were saying that I was using too much 'internet juice' (only because I was watching the birdies) - and they were about to start charging me huge extras. I phoned and had a rant - also mentioning Virgin and AOL as alternatives, and lo-and-behold, I could get the all-singing-dancing package for the same price! These companies do rely upon people not totally understanding,, nor questioning, their original agreement.

Banks and Building Societies are the same. I was recently mortified to find that my Nationwide savings account had dropped from paying 2.5% (pathetic anyway - but such are interest rates at the moment) to 0.5%. I phoned up, voiced my dissatisfaction, and again, lo-and-behold: 'Are you aware of this product? You could transfer your savings to that." So now, back to 2.5%. It took me two hours to sort it all though. meanwhile, whilst closing one account and opening the other - my saving were in banking limbo - receiving nothing!!

[deesigner]

Jun 17, 2011 8:42:40 GMT Hanow said:

Banks and Building Societies are the same. I was recently mortified to find that my Nationwide savings account had dropped from paying 2.5% (pathetic anyway - but such are interest rates at the moment) to 0.5%. I phoned up, voiced my dissatisfaction, and again, lo-and-behold: 'Are you aware of this product? You could transfer your savings to that." So now, back to 2.5%. It took me two hours to sort it all though. meanwhile, whilst closing one account and opening the other - my saving were in banking limbo - receiving nothing!!

I resolved the savings issue by changing my mortgage over to 'The One Account' best thing I ever did.

My mortgage payments are a pittance now and the money's still there if I want to use it, plus I can pay the mortgage off totally at any time (if I had the dosh) without incurring any penalties

[Perpetua]

I had the same Dee, with the old person's insurance company . . . and in some ways, like you - they did me a favour. After a stiff phone call of complaint, where I mentioned the Financial Ombudsman . . . I got a really, really good deal.

[collie2011]

I'm sick of insurance companies. Took Mike 3 hours to get them to say "yes we will come and pick up your bike to get a repair estimate on it"

It costs a fortune and then when you need to use it they make it stupidly impossible.

[Perpetua]

You've my complete sympathies Collie . . . the only insurance that I've had positive experience of, has been Sammy's pet one . . . all the others have been a nightmare to deal with, when there has been a problem.

[collie2011]

They act like they are doing you a favour too, we are the customers! We give you large amounts of money for a service, at least try to be helpful!! We had the same with car insurance a couple of years ago when some silly girl reversed into the side of our car because she didn't know what mirrors were!

[Perpetua]

Don't they just Collie, really annoying that attitude. >

When I moved 8 or so years ago . . . the removal man who came the day before to help me 'pack up' stole a gold watch of mine that was my Grandmother's . . . of course I couldn't prove that he actually had done the deed and he of course protested his innocence.

But there was no one else other than him who had access to it.

When I tried to claim on the House Insurance and the extra insurance I paid the removal company for the day my possessions were in their hands . . . I came away completely empty handed, because of one clause or another.

[collie2011]

That's disgraceful Perp! Unfortunately it happens a lot, they will find a reason to not pay out no matter how trivial.

My next door neighbour was followed by a private investigator, hired by an insurance company that was trying to prove he wasn't as injured as he said he was, even though he needed a double knee replacement!! I spotted them sat outside his house taking pictures through his living room window so went round to his back door to tell him.