johnners
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Post by johnners on Sept 9, 2013 22:43:01 GMT
Agreed... I can understand that a company like this have more to worry about than my small order of a few metres ofecowool and wire here and there. For that reason I didn't bother following it up any more after the initial contact.. I just ordered again to get what I had actually wanted in the first place.
That said, unless I am looking for enough ecowool to build a Spiderman house, I probably won't be ordering from them in future. Either they sell to people like myself and provide a reliable service , or they don't.
I seem to remember that before they started the VapeMesh side of things, I had a great service from them and I wish them the best in whatever path they choose to go with it.
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andy01424
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Post by andy01424 on Sept 9, 2013 22:57:39 GMT
had 3 orders with them received the all within 3 days
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ginge7289
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Post by ginge7289 on Oct 9, 2013 19:51:36 GMT
I resorted to buying from this company again The only reason I did was because I want the crunchy silica I got the first time round. Anyway I had a dispatched message within 2 hours of my order being placed (8am), but clearly it did not get dispatched at that time as its still not here. Hopefully it will be here tomorrow but we will see.
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charon
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Post by charon on Oct 10, 2013 20:03:59 GMT
They do seem to have got their act together recently, however if it's still a no go, PM me i got the bosses direct e-mail addy.
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chuck
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Post by chuck on Oct 10, 2013 20:09:59 GMT
It looks like I may have been lucky. I've placed four orders with them and each one has been delivered within two days. I will have no problem going with them in the future.
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charon
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Post by charon on Oct 10, 2013 20:23:54 GMT
same with me, I order, I get confirmation, i get it delivered a couple of days later (sometimes with a little freebee included)
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fiddles
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Post by fiddles on Nov 20, 2013 12:00:28 GMT
Last time I use them
I have had 3 orders with them always get email saying dispatched next day then nothing arrives for over a week. It happening once (oh well it happens) twice (that's bad luck) but 3 times in succession now that's a pattern, it proves to me they are sending dispatched emails out when order hasn't really been sent & that is bad customer service.
I get 99% of UK orders within 2 working days of it being dispatched yet this company has yet to deliver within 10, this may be my lucky one only been 7 so far.
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giles
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Post by giles on Nov 21, 2013 11:47:53 GMT
Read this yesterday, thought 'They're less than half the price, I'm not in a hurry, s*d it', placed order yesterday at 12:38, came through the postbox 11 am today.
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Super-Shiny
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Post by Super-Shiny on Nov 21, 2013 17:50:29 GMT
They had a complete re-shuffle and got new machinery, my last three orders i have received them next day.
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Deleted
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Post by Deleted on Nov 21, 2013 20:21:34 GMT
I have been using them regularly over the past 6 months and have never had a problem .... a comprehensive product range available in a variety of quantities, cheap postage and fast dispatch ... my latest order was placed Tuesday afternoon and delivered today (Thursday) lunchtime to Belfast ... couldn't ask for more.
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Deleted
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Post by Deleted on Nov 21, 2013 20:24:38 GMT
Last time I use them I have had 3 orders with them always get email saying dispatched next day then nothing arrives for over a week. It happening once (oh well it happens) twice (that's bad luck) but 3 times in succession now that's a pattern, it proves to me they are sending dispatched emails out when order hasn't really been sent & that is bad customer service. I get 99% of UK orders within 2 working days of it being dispatched yet this company has yet to deliver within 10, this may be my lucky one only been 7 so far. Planet Earth is too vague a delivery address for Royal Mail .... no wonder it takes 10 days!
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fiddles
MOVED ON
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Post by fiddles on Nov 21, 2013 21:14:42 GMT
Last time I use them I have had 3 orders with them always get email saying dispatched next day then nothing arrives for over a week. It happening once (oh well it happens) twice (that's bad luck) but 3 times in succession now that's a pattern, it proves to me they are sending dispatched emails out when order hasn't really been sent & that is bad customer service. I get 99% of UK orders within 2 working days of it being dispatched yet this company has yet to deliver within 10, this may be my lucky one only been 7 so far. Planet Earth is too vague a delivery address for Royal Mail .... no wonder it takes 10 days! Bugger I thought planet earth would suffice But seriously I live in norfolk & order still not here looks like its gonna be 3 in a row (orders over 10 days to arrive). I know there will not be a fourth order, I put a lot of value on good service & this company has failed me 3 times in a row & I no longer trust them the order dispatched email is just a downright lie
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chykensa
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a.k.a. AndyB
Custard fan :)
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Post by chykensa on Nov 22, 2013 0:02:18 GMT
Hmm - my last order arrived 36 hours later, all in good order with 1m of 2mm silica as a freebie. I wouldn't hesitate in ordering from them again
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djs
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Post by djs on Nov 22, 2013 0:17:22 GMT
My one (and first) order with them went smoothly. Quick delivery, nicely packaged and marked up. Cheaper (considerably) than some places. I shall follow this thread.... and report back.
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Deleted
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Post by Deleted on Nov 23, 2013 11:28:37 GMT
Just received another order from the Vape Mesh company .... ordered some silica wick and 10m lenghts of a few different gauges of Kanthal A1 wire. He has sent me 25m of each of the wires on the bigger more user friendly spools free of charge. Usual 2 days from ordering to delivery. A great vendor to deal with in my opinion.
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