JayJ
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Post by JayJ on Sept 29, 2013 10:40:06 GMT
Hi all, I placed a couple of orders with focalecig on 15th september during there 40% discount period. One which is saying shipped on the 17th, no tracking number, maybe as it's quite low value, but I'm still able to input the order number into focalecigs tracking box. Another which is higher value has a tracking number and is displaying shipped on the 23rd. I'm a little worried though as the box that comes up on focalecig website is saying "illegal track contact admin". this is the same for both items. Does anybody know if this means there is a potential problem with my order ? I've included a picture of what I'm seeing. Hopefully Foclecig may see this.
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Post by Perpetua on Sept 29, 2013 11:32:39 GMT
Wouldn't worry myself Jay, the lower value parcel won't have been sent tracked as you've rightly guessed. Their site isn't the greatest I've found anyway, sorry Doris. Though she is really on the ball and will set your mind at rest I'm sure. You just need to stop tracking the parcels now and wait for them to arrive.
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charon
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Post by charon on Sept 29, 2013 11:52:10 GMT
JayJI have always found that any order less than £10.00 isn't worth tracking.. it arrives when it arrives, If it's over 30 days you can always raise a ticket with paypal after all.
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chykensa
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a.k.a. AndyB
Custard fan :)
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Post by chykensa on Sept 29, 2013 14:41:12 GMT
JayJ - I've had recent PM and email contact with Doris, she's well up on the position, and reassured me over my order which was despatched around the same time as yours. I would like to think that we are both happier bunnies by next weekend when we should have our goodies in our hands
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GunJack
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Zombies...Keep Calm and Aim for the Head
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Post by GunJack on Sept 30, 2013 13:25:50 GMT
any mail coming out of china can take weeks, chill also, the tracking is notoriously bad (and no better when it's arrived in UK) - my last ft mail I had in my hand before royal fail's track and trace knew about it....and still doesn't !!!
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Deleted
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Last Online Nov 26, 2024 4:44:33 GMT
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Post by Deleted on Sept 30, 2013 18:48:44 GMT
I have an FT package en route, sent 3+ weeks ago, seen the photo of the package, but the tracking has never worked, so have given up. A Focalcig package is also en route now too, I've decided it's not worth bothering with tracking. Both will arrive in their own time & I'm not desperate, plus I know from past orders I've made with other companys, post from China can take anything from 10-60 days. lol
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barrynorton
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Post by barrynorton on Sept 30, 2013 18:55:37 GMT
Got a race between FT, Focal and Fairy Gifts right now - taking bets...
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JayJ
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Post by JayJ on Oct 1, 2013 17:32:32 GMT
Got a race between FT, Focal and Fairy Gifts right now - taking bets... I'll have a fiver on the postman being very nervous with you staring at him in your dressing gown every morning as he walks up the path.
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