wight
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Last Online Mar 2, 2016 22:39:33 GMT
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Post by wight on Oct 31, 2013 18:51:15 GMT
My protank group buy from focalecig turned up today Also got a refund for an order from fast tech that turned up Monday have faith in china people
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WotNoName
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Last Online Jul 8, 2015 12:56:04 GMT
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Post by WotNoName on Oct 31, 2013 19:26:44 GMT
My order was shipped 22nd October
I checked yesterday and the tracking is saying The item (RT*********HK) arrived at United Kingdom on 29-Oct-2013.
I hope this means I'll get it soon.
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babs
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Post by babs on Oct 31, 2013 21:02:44 GMT
Your lucky my order shipped 22nd RT**********HK still no tracking icon_shoppingm
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ionian
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Shine up your life!
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Post by ionian on Oct 31, 2013 21:21:28 GMT
Your lucky my order shipped 22nd RT**********HK still no tracking icon_shoppingm I'm exactly the same babs - shipped 21 October, same sort of code, no tracking. 54 days until Christmas - maybe if it hasn't left before then, Santa will pick it up
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stewarty
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Post by stewarty on Oct 31, 2013 21:36:48 GMT
Looks like it's not Fastechs fault after all .... shipping company has ballsed up big time and Fastech have hundreds of parcels that they don't know where they are but are going to refund all the ones that don't turn up. Got this earlier today so looks like no one should loose out Dear *******, RE: Your FastTech order A************ tracking number RT*********HK On Wednesday morning Hong Kong Time, FastTech promised in the FastTech forums that we will provide a refund in 2 days if your package continues to be untrackable at Hong Kong Post. As promised, we're commencing refunds and we are e-mailing you to confirm that you are entitled to a refund of $74.16 . Important Refund Process Notice -------------------------- Please note that there are quite a bit of refunds to be done. We are aiming to get everything done on or before this Saturday Hong Kong Time, however, our internal deadline is that the last refund is sent no later than Monday. If you do not receive a refund by Monday, please reply to this e-mail and let us know. Your honesty will not go unrewarded ------------------------------ Our shipper screwed up by re-sending approximated a few hundred packages without notifying us the new tracking numbers. As a result, we are not aware of their delivery status and we did not not any package returned. If you have received your package, please mark your order as delivered. Your honesty will not go unrewarded (we'll announce something soon). On the other hand, if you have not received your package, just stay put and you will be refunded. If you have questions regarding this e-mail, please feel free to reply to us. Thank you for your time. FastTech Team e: support@fasttech.com w: support.fasttech.com
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babs
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Post by babs on Oct 31, 2013 21:43:44 GMT
I think that email refers to the Sept orders lost in space some of which have been resent by hong post with new shipping numbers. We're just told to wait for Oct orders first 7 days then 10 today they say 15 days
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bubbleglass
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Post by bubbleglass on Oct 31, 2013 23:03:39 GMT
My package was dispatched on the 15th of this month but still no tracking available, very frustrating as my last order was sent by Singapore post and took 13 days from dispatch
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WotNoName
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Post by WotNoName on Nov 1, 2013 19:45:26 GMT
My order was shipped 22nd October My order arrived today (1st November) so sometimes fasttech orders do arrive reasonably quickly.
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barrynorton
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Post by barrynorton on Nov 1, 2013 20:10:39 GMT
Mine was shipped 20th September. And they're still refusing to refund. Like FocalECig it wasn't expensive, but it's the principle.
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Raffles
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The Silver Fox
Victor Meldrew's Brother
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Post by Raffles on Nov 1, 2013 20:17:43 GMT
My latest order (3 weeks ago) apparently left HK by HK post yesterday. Only a small order £10+, so I wasn't really bothered, but I must admit to thinking about sticking with UK suppliers from now, even if it's a few pounds more.
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bear2249
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Post by bear2249 on Nov 1, 2013 20:24:02 GMT
My nem clone has been shipped today. Lets see if the slow plane is faster than the slow boat.
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