I was wrong get vape

[decoy]

Tim Munro
Today at 10:00pm
can you please tell me when order num 7003 will be completed ie have received half the order and would kinda like the other half ;p

will let you know if they respond
if they dont i can be less polite

[Deleted]

decoy top man lets see what happens next thanks again mate

[Chrissie]

@tedster if it helps, here is a link to Consumer Contract Regulations -

Consumer Contract regulations

The main rules we are very strict about all vendor complying with are -

• cost of delivery and details of who pays for the cost of returning items if you have a right to cancel and change your mind

• details of any right to cancel - the trader also needs to provide, or make available, a standard cancellation form to make cancelling easy (although you aren’t under any obligation to use it)

• information about the seller, including their geographical address and phone number

[TJ]

decoy @tedster that's the wrong facebook page, you want GetVape not GotVapes

[decoy]

Jun 24, 2015 21:33:28 GMT TJ said:

decoy @tedster that's the wrong facebook page, you want GetVape not GotVapes

opps lmao
glad i was polite 
posted on right page 

[Deleted]

Jun 24, 2015 21:19:26 GMT Chrissie said:

@tedster if it helps, here is a link to Consumer Contract Regulations -

Consumer Contract regulations

The main rules we are very strict about all vendor complying with are -

• cost of delivery and details of who pays for the cost of returning items if you have a right to cancel and change your mind

• details of any right to cancel - the trader also needs to provide, or make available, a standard cancellation form to make cancelling easy (although you aren’t under any obligation to use it)

• information about the seller, including their geographical address and phone number

Chrissie fantastic got everything apart from a phone number, but I'm almost sure I CAN get one . Many thanks I feel some copy n pasting is in order

[Deleted]

Well am now officially ticked off, they've SOLD OUT ! And I dont want an 18 nic ejuice in a subtank ! I've fired off an email and I won't let these buggers rob me.

[Perpetua]

Jun 25, 2015 0:35:07 GMT @tedster said:

Well am now officially ticked off, they've SOLD OUT ! And I dont want an 18 nic ejuice in a subtank ! I've fired off an email and I won't let these buggers rob me.

Start a PayPal dispute if you feel that you're getting nowhere @tedster . . . .

[Deleted]

Adam (Get Vape)
Jun 25, 11:24

Hi Ted

I'm very sorry for the late reply, unfortunately there have been some issues with Royal mails system that has resulted in us being unable to resend orders at the current moment as labels are printed with corresponding order data.

I have taken care of issuing you a gift card for £10 as a gesture of goodwill.

Apologies for the inconvenience caused.

Thanks

Adam

GetVape Customer Loyalty Team
We are here to help!

[Deleted]

So today's email, now doesn't that sound like a load of BS. It's telling me that all previous emails about it being posted were LIES.

Yes I'll spend the voucher that's not shown so I hope it's an automatic credit, then it's a never use again ! .

[glen]

Royal mails system wtf
What have they done, sealed up all the post boxes
At least you maybe getting somewhere @tedster
But you probably dont want to deal with them again
Good luck

[Deleted]

glen have spent the voucher and have a credit left of around £2.00 that can sit their, have had enough. Will NEVER use again. Just be honest with your customers, not string em along with BS. As soon as you sell out just give em a credit !

Just wondering now if I get the juice or an empty bottle lol

[glen]

Jun 25, 2015 11:15:34 GMT @tedster said:

glen have spent the voucher and have a credit left of around £2.00 that can sit their, have haditsenough. Will NEVER use again. Just be honest with your customers, not string em along with BS. As soon as you sell out just give em a credit !

Just wondering now if I get the juice or an empty bottle lol

As you say just hold your hands up and admit your mistake,
get a lot more respect if you are honest
Nobody's perfect we all make mistakes, Its how me remedy them that makes us the people we are

[xantivenxm]

Wow. That's pretty crap. Screw that!

[lee]

@tedster this all sounds so frustrating, i personally haven't had a bad experience from getvape, but on this occasion i think they should just have come clean, apologized for the mistake and the way they handled things, offered you more and maybe that would resulted in a better ending to this thread and there perceived reputation to members here (i would use them again if needed). But thanks for the head's up should something potentially go awry.