Trouble with my MVP 3.0 Pro

[Deleted]

Not sure this is the right place, but here goes.



As title, got a problem with my MVP 3.0 pro It was new out of the box only three weeks ago even though I brought it at the end of May from a very well respected and trusted supplier.



So the first time I've come to charge it, and nothing, it will not charge, I have three other MVP cables and plugs from other devises tried them all, still nothing.



Any advice before I have to try and return the MVP 3.0 PRO to my supplier.

[Greg]

Your best course of action is to contact the supplier given its age

[Deleted]

Jul 5, 2015 19:16:18 GMT Greg said:

Your best course of action is to contact the supplier given its age

Think your right, just thought one of the Wizards on here might have had a magic potion.  

[prr]

@5steve7 this might sound facile but is it fully charged already out of the box?

[kittyvape]

Agree about contacting the supplier @5steve7. Have you tried leaving it charging for say 5 or 6 hours? Worth doing anyway, as the supplier may ask you to test it in that way, just to be certain.

[Deleted]

Jul 5, 2015 19:24:42 GMT prr said:

@5steve7 this might sound facile but is it fully charged already out of the box?

Yes it was. Everything else works fine, this one  just won't charge when I plug it in, the display doesn't change like my other MVP devices I have, 

[kittyvape]

it's not doing the red/orange/green sequence then 3 flashes of the green light? If not, there's definitely something wrong with it and it needs returning. 

[Deleted]

Jul 5, 2015 19:28:07 GMT kittyvape said:

Agree about contacting the supplier @5steve7. Have you tried leaving it charging for say 5 or 6 hours? Worth doing anyway, as the supplier may ask you to test it in that way, just to be certain.

Yep, three different MVP cables, being trying all day. 

[Deleted]

Jul 5, 2015 19:35:48 GMT kittyvape said:

it's not doing the red/orange/green sequence then 3 flashes of the green light? If not, there's definitely something wrong with it and it needs returning. 

Little green light at the top doesn't come on, so no charging light sequence. 

[kittyvape]

I think it needs returning, for sure.

[Deleted]

Jul 5, 2015 19:41:46 GMT kittyvape said:

I think it needs returning, for sure.

I think your right  B#####R

[kittyvape]

awww, sorry this happened. I can bet if the supplier is very well respected, they'll sort this out really fast for you. You have another device to use in the meantime?

[Deleted]

Jul 5, 2015 19:45:27 GMT kittyvape said:

awww, sorry this happened. I can bet if the supplier is very well respected, they'll sort this out really fast for you. You have another device to use in the meantime?

Lets hope so.

I have several   back up time lol

[kittyvape]

Jul 5, 2015 19:49:22 GMT @5steve7 said:

Jul 5, 2015 19:45:27 GMT kittyvape said:

awww, sorry this happened. I can bet if the supplier is very well respected, they'll sort this out really fast for you. You have another device to use in the meantime?

Lets hope so.

I have several   back up time lol

Yes, hope so, and glad you've got other devices; doesn't bear thinking about, being without a vape! I'd package it up, email the supplier at 8.30am on the dot, lol, and in the meantime ... 

[kittyvape]

How did it go with contacting the supplier, @5steve7? Hope it went well.