mully
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Post by mully on Nov 2, 2015 19:57:48 GMT
+1. My order status has been collecting products since 19th October so interested in the response to this query. Cheers
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letsavit
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Blue Plonker
screw calm and get angry
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Post by letsavit on Nov 3, 2015 7:17:08 GMT
Same here canceling mine, add to the fact squonking is pishing me off, my fav juice is too thick for most of my atties. My thumbs hurting...!
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letsavit
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Post by letsavit on Nov 3, 2015 7:37:50 GMT
FoclecigCan you cancel order Q101911275305 And refund to PayPal please Thank Alan.
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Foclecig
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Post by Foclecig on Nov 3, 2015 8:41:55 GMT
@tazmania441 mully @letsavit Sorry for the delay which caused by Kangxin directly. Alan, your order was cancelled, refund would be arranged within 48 hours. We will ship the rest of them this week.
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Deleted
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Post by Deleted on Nov 3, 2015 9:47:52 GMT
+1. My order status has been collecting products since 19th October so interested in the response to this query. Cheers Dear Tazmania, Sorry for the delay, Kangxin informed us that there is problem with their producing material. They will send us new batch this week, we are expecting it on Friday. Thanks for your patience on it. Doris
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mully
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Post by mully on Nov 9, 2015 16:10:26 GMT
Shipped at last:) +1. My order status has been collecting products since 19th October so interested in the response to this query. Cheers Dear Tazmania, Sorry for the delay, Kangxin informed us that there is problem with their producing material. They will send us new batch this week, we are expecting it on Friday. Thanks for your patience on it. Doris
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chrisjw
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Post by chrisjw on Nov 9, 2015 18:13:31 GMT
Tagging you Foclecig to enquire about mine.......order no.Q102217355149 .........Ordered 22/10/15. "Life...........is just a bowl of tricks!!!!!!"
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Deleted
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Post by Deleted on Nov 9, 2015 18:31:21 GMT
Shipped at last:) Dear Tazmania, Sorry for the delay, Kangxin informed us that there is problem with their producing material. They will send us new batch this week, we are expecting it on Friday. Thanks for your patience on it. Doris Not had the email myself yet....
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Griff
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Post by Griff on Nov 10, 2015 6:56:43 GMT
Foclecig could you please check my order Q10212227922, which was ordered on 22 October? Griff
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Foclecig
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Post by Foclecig on Nov 10, 2015 8:08:19 GMT
Hello chrisjw and GriffSorry for the delay caused by Kangxin's end. We were expecting the new batch on last Friday but it arrived yesterday only. Your orders are being packed at the moment, it would be out within 5 hours. Thanks for your great patience. Doris
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chrisjw
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Post by chrisjw on Nov 10, 2015 8:48:48 GMT
Hello chrisjw and GriffSorry for the delay caused by Kangxin's end. We were expecting the new batch on last Friday but it arrived yesterday only. Your orders are being packed at the moment, it would be out within 5 hours. Thanks for your great patience. Doris Thanks for letting me know Foclecig.................. "Life...........is just a bowl of tricks!!!!!!"
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Griff
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Post by Griff on Nov 10, 2015 19:34:52 GMT
Foclecig thank you for the update, but it hasn`t shipped yet. It still says "collecting products now"? Griff
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Griff
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Post by Griff on Nov 12, 2015 7:21:39 GMT
Foclecig any further help would be appreciated as order Q10212227922 remains at "collecting products now"? On 10 November it was going to out within 5 hours. Griff
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Foclecig
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Post by Foclecig on Nov 12, 2015 7:44:17 GMT
Sorry Griff :_( I just checked it with our warehouse staff, the last batch doesn't meet the reserved orders. Kangxin informed us that they would ship the new batch on Saturday, black one. Friday for silver one. We are expecting to receive and ship them out on Monday. So sorry for the delay which caused by kangxin.
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Griff
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Post by Griff on Nov 12, 2015 7:55:24 GMT
Foclecig thank you for the update. Fingers crossed that Kangxin keep to what they say and my silver one ships on Monday. Griff
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