PMs not being notified to my email account

[Deleted]

As per the title, when a member sends me a PM, I am not being notified via my email account.

Any ideas why guys? 

[bunglebear]

presume you checked spam folder...

[Greg]

Have you checked your profile to ensure that option is set.

Profile / edit profile / notifications

[Deleted]

Jun 21, 2016 18:40:43 GMT Greg said:

Have you checked your profile to ensure that option is set.

Profile / edit profile / notifications

Thank you Sir  ... that did the trick 

[Greg]

Jun 21, 2016 18:45:05 GMT @yinyang said:

Jun 21, 2016 18:40:43 GMT Greg said:

Have you checked your profile to ensure that option is set.

Profile / edit profile / notifications

Thank you Sir  ... that did the trick 

My pleasure 

[Deleted]

It's pointless me saying to check your settings, as you're used to the set up, @yinyang . I will say that I regularly suffer the glitch & on your asking, I've just checked & someone has reported it & they're hoping that it will be fixed sometime this week or next.

ETA....  What did I say first? I was checking support as I was posting though, seems it took me longer than I thought.

[Deleted]

Jun 21, 2016 18:51:49 GMT jess said:

It's pointless me saying to check your settings, as you're used to the set up, @yinyang . I will say that I regularly suffer the glitch & on your asking, I've just checked & someone has reported it & they're hoping that it will be fixed sometime this week or next.

thanks jess ... so even after doing what Greg suggested ^^^^^ will I still not be notified at present?

[Deleted]

Jun 21, 2016 18:55:04 GMT @yinyang said:

Jun 21, 2016 18:51:49 GMT jess said:

It's pointless me saying to check your settings, as you're used to the set up, @yinyang . I will say that I regularly suffer the glitch & on your asking, I've just checked & someone has reported it & they're hoping that it will be fixed sometime this week or next.

thanks jess ... so even after doing what Greg suggested ^^^^^ will I still not be notified at present?

You may....or you may not, @yinyang.

They are looking at it, but I find it is regularly hit & miss. For me, it's also new member notifications that may come in immediately or hours/day after.  I'll send you a PM & we'll see.

[Deleted]

That worked well, @yinyang, we're both good for now.

[Deleted]

All sorted now ... thanks to Greg and jess

[Chrissie]

Glad to hear you are all sorted @yinyang

[Greg]

Jun 21, 2016 18:55:04 GMT @yinyang said:

Jun 21, 2016 18:51:49 GMT jess said:

It's pointless me saying to check your settings, as you're used to the set up, @yinyang . I will say that I regularly suffer the glitch & on your asking, I've just checked & someone has reported it & they're hoping that it will be fixed sometime this week or next.

thanks jess ... so even after doing what Greg suggested ^^^^^ will I still not be notified at present?

There's one thing for sure, if you don't do as I suggested you'll never get notified