SMY 75 mini issue

[cruella666]

I have the same issue with mine Grandad it arrived on Wednesday but only just today have I used it and yep full power then drops like yours,
really peed off as its a great little mod.
Did you order the wooden one by any chance.

[norfolkphil]

Grandad
Thought I'd better try mine on the basis of this post. Yep, my carbon fibre one does exactly the same. Just sent a message to Gearbest. Not happy icon_shoppingm

[sydsut]

My wood grain one arrived this morning but so far no problems, but I was surprised to find that it has a SS setting as no mention on box, user manual or Gearbest's site. Are there different revisions and updates or are they all capable of SS? just no revised manual.

[Deleted]

Based on the record of these so far, I have decided to cancel my order which was due for despatch next week ...a real pity as the carbon fibre version is a beauty.

[Grandad]

Jun 25, 2016 11:04:24 GMT cruella666 said:

I have the same issue with mine Grandad it arrived on Wednesday but only just today have I used it and yep full power then drops like yours,
really peed off as its a great little mod.
Did you order the wooden one by any chance.

Sorry to hear that, no i ordered the skull one cruella666 i cant believe they know theres a problem with them and still send them out 

[Grandad]

Jun 25, 2016 11:14:01 GMT norfolkphil said:

Grandad
Thought I'd better try mine on the basis of this post. Yep, my carbon fibre one does exactly the same. Just sent a message to Gearbest. Not happy icon_shoppingm

  Real shame as they are a cracking looking mod norfolkphil 

[Deleted]

Mine seems ok, red carbon fibre but can't get into the menu for love of trying. Asks me to power off yes/no but that's all I can do except adjust watts

[Grandad]

Jun 25, 2016 13:15:30 GMT @spikeyfridge said:

Mine seems ok, red carbon fibre but can't get into the menu for love of trying. Asks me to power off yes/no but that's all I can do except adjust watts

@spikeyfridge Press 3 times and it takes you to diffrent modes thats something that does work on mine  

[GunJack]

My lad's skull one seems to be fine, watts mode only.

[norfolkphil]

Jun 25, 2016 11:14:01 GMT norfolkphil said:

Grandad
Thought I'd better try mine on the basis of this post. Yep, my carbon fibre one does exactly the same. Just sent a message to Gearbest. Not happy icon_shoppingm

Had an email overnight from Gearbest, as Grandad has already mentioned, they are aware of an issue with some of these items. They have offered me a refund to my wallet plus extra points or a refund to my PayPal account.
Chose the wallet option as I have something else in my basket.
Well done Gearbest on resolving this so quickly 

[sydsut]

Jun 26, 2016 8:20:09 GMT norfolkphil said:

Jun 25, 2016 11:14:01 GMT norfolkphil said:

Grandad
Thought I'd better try mine on the basis of this post. Yep, my carbon fibre one does exactly the same. Just sent a message to Gearbest. Not happy icon_shoppingm

Had an email overnight from Gearbest, as Grandad has already mentioned, they are aware of an issue with some of these items. They have offered me a refund to my wallet plus extra points or a refund to my PayPal account.
Chose the wallet option as I have something else in my basket.
Well done Gearbest on resolving this so quickly 

They've learned their lesson I think

[Grandad]

Jun 26, 2016 8:20:09 GMT norfolkphil said:

Jun 25, 2016 11:14:01 GMT norfolkphil said:

Grandad
Thought I'd better try mine on the basis of this post. Yep, my carbon fibre one does exactly the same. Just sent a message to Gearbest. Not happy icon_shoppingm

Had an email overnight from Gearbest, as Grandad has already mentioned, they are aware of an issue with some of these items. They have offered me a refund to my wallet plus extra points or a refund to my PayPal account.
Chose the wallet option as I have something else in my basket.
Well done Gearbest on resolving this so quickly 

Glad you got it all sorted i cant fault there customer service 

[cruella666]

I had an email too but they said I need to send a photo or video of defects how on earth can I show them that in a photo or video.
Think im going to have a problem getting this resolved

[Grandad]

Jun 26, 2016 11:16:29 GMT cruella666 said:

I had an email too but they said I need to send a photo or video of defects how on earth can I show them that in a photo or video.
Think im going to have a problem getting this resolved

cruella666 there is someone on here called isabel22 who is from gearbest have a chat with them and explain that others on here have the same problem its worth a try allaboute-cigarettes.proboards.com/thread/52454/gearbest-com-free-shipping?page=67&scrollTo=1103649

hope it helps

[joeten]

I think that is the way forward Grandad and cruella666