Bpost international tracking

[Deleted]

I have a package from Gearbest via bpost intefnational.
17track has had it at "your shipment has arrived at the postal operator of the country of destination and will be delivered in the coming days" since 12th July. ... Does this mean that it is in the UK?
First time experience of this method of delivery for me so I have no idea what to expect.

[Q]

Yep, it's here, I would normally expect it to have reached you by now but I have had items take 3 days from China to Heathrow then another 2 weeks to get to Cornwall

[Deleted]

Thanks Q , I wasn't sure if it meant Belgium or UK.

[Deleted]

Still no sign of this package and the tracking reference number is way too long for RM tracking (19 characters) ... Any ideas folks?

[DiscoDes]

Jul 23, 2016 9:18:11 GMT @yinyang said:

Still no sign of this package and the tracking reference number is way too long for RM tracking (19 characters) ... Any ideas folks?

I would say give it till at least the end of the week to get to you.
Due to RM tracking they do seem to "disappear" when goods get to the UK.
You know there is a parcel because of the tracking, you know it's got to the UK, now you need to give it a bit more time.....

[calnorth]

Jul 18, 2016 16:13:26 GMT @yinyang said:

Thanks Q , I wasn't sure if it meant Belgium or UK.

RM say this on their website:

"Your reference number is between 9-21 characters and may be called a barcode or simply a reference".

If its come off Airside and escaped HMRC ok then it should be headed to a nearby mail depot.

The original Tracking No is recorded by RM but does not transfer to a UK RM type Track number. So if you enter the original No into RM Track and Trace you may see this in the results...a log text button to click:

Where has my item been?

If nothing results and after all this time you might call RM, but I don't hold out much hope really. Think the complaint then goes back to the shipper.

[Deleted]

Jul 23, 2016 9:36:24 GMT calnorth said:

Jul 18, 2016 16:13:26 GMT @yinyang said:

Thanks Q , I wasn't sure if it meant Belgium or UK.

RM say this on their website:

"Your reference number is between 9-21 characters and may be called a barcode or simply a reference".

If its come off Airside and escaped HMRC ok then it should be headed to a nearby mail depot.

The original Tracking No is recorded by RM but does not transfer to a UK RM type Track number. So if you enter the original No into RM Track and Trace you may see this in the results...a log text button to click:

Where has my item been?

If nothing results and after all this time you might call RM, but I don't hold out much hope really. Think the complaint then goes back to the shipper.

RM track and trace doesn't recognise the tracking number so it must be still at Heathrow 

[DiscoDes]

Jul 23, 2016 9:49:38 GMT @yinyang said:

Jul 23, 2016 9:36:24 GMT calnorth said:

RM say this on their website:

"Your reference number is between 9-21 characters and may be called a barcode or simply a reference".

If its come off Airside and escaped HMRC ok then it should be headed to a nearby mail depot.

The original Tracking No is recorded by RM but does not transfer to a UK RM type Track number. So if you enter the original No into RM Track and Trace you may see this in the results...a log text button to click:

Where has my item been?

If nothing results and after all this time you might call RM, but I don't hold out much hope really. Think the complaint then goes back to the shipper.

RM track and trace doesn't recognise the tracking number so it must be still at Heathrow 

The tracking never works in the UK with anything I have bought from China.
It only registers a delivery, once that has been made.

[Deleted]

Same here DiscoDes ... I will give it another week and then get Isobel on the case if it doesn't appear.

[calnorth]

Jul 23, 2016 10:35:18 GMT @yinyang said:

Same here DiscoDes ... I will give it another week and then get Isobel on the case if it doesn't appear.

With the business I once run the main delay was from HMRC posting me a letter wanting their just dues + ParcelForce handing charge...what a money spinner that was at £10 or so a pop. In 8 years one parcel had been opened by guess who and another drenched in NY (US)...nothing ever lost in something like 200 parcels.

Shipping via RM Registered/Tracked mail to Europe was a joke. You are often advised that no tracking occurs once the item has left UK shores. So in the case of sleepy Italy a lot of UK traders refused to ship there and awkward Spain. So it should be no surprise that mail sent the other way round is not tracked in UK. It is I think but not for useful Track and Trace website purposes that the Customer has paid for... he/she thinks?

Its a recorded bar code in the Bpost/RM system. Someone knows where it is...will they tell you?



 

[Perpetua]

Jul 23, 2016 10:35:18 GMT @yinyang said:

Same here DiscoDes ... I will give it another week and then get Isobel on the case if it doesn't appear.

Isabel/Gearbest have now lost their Vendor status on the forum @yinyang and the account will shortly be permanently disabled, which means that she won't be able to communicate with anyone other than Staff Members prior to being ' Moved On '.

So I suggest you take note of her email address/Skype number incase you need it for the future if this parcel doesn't arrive.

 allaboute-cigarettes.proboards.com/thread/52454/gearbest-com-free-shipping?page=69

[Deleted]

Jul 23, 2016 14:25:18 GMT Perpetua said:

Jul 23, 2016 10:35:18 GMT @yinyang said:

Same here DiscoDes ... I will give it another week and then get Isobel on the case if it doesn't appear.

Isabel/Gearbest have now lost their Vendor status on the forum @yinyang and the account will shortly be permanently disabled, which means that she won't be able to communicate with anyone other than Staff Members prior to being ' Moved On '.

So I suggest you take note of her email address/Skype number incase you need it for the future if this parcel doesn't arrive.

 allaboute-cigarettes.proboards.com/thread/52454/gearbest-com-free-shipping?page=69

Tbh, it's only a set of cheap ceramic tweezers (I gave up long ago buying anything that I really needed from Gearbest) so if it comes, it comes ... not worth getting into a dispute over.  

[Deleted]

It finally arrived ... 5 days from China to Heathrow and then 13 days from Heathrow to Belfast 

[joeten]

So the Ferry to Ireland is now the slow boat