Innokin Endura started auto-firing

[scoops]

Hi all,
I got an Innokin endura just 2 months ago, and this morning it started auto-firing - it’s like it’s switched on all the time. Had to unscrew the battery to stop it. The company have offered to replace it, but I’m not sure if I trust them now. Seems to me that this could potentially cause a fire or something if it happened when I wasn’t around.

I’d appreciate your opinion on this, like whether you think I’m overreacting or not… would you accept a replacement without worrying about it much?

Thanks 

[Perpetua]

What model is it scoops . . . as there appears to be some known auto-firing issues, this from October 22

www.reddit.com/r/Innokin/comments/y2mama/endura_t18e_is_active_despite_button_not_being/

Whether I'd accept a replacement over a refund would depend upon Innokin guaranteeing the problem had been rectified.

Even then I'd probably be wary.

[scoops]

Thanks Perpetua, yes that’s the one, T18E. If this is a known issue, I’m confused about why this is still in circulation. Based on my experience, the problem is still there! I think I might try to get a refund.

[Perpetua]

Apr 26, 2023 19:13:57 GMT scoops said:

I think I might try to get a refund.

That would be my choice also scoops . . . you can't be too careful where battery safety on anything is concerned, had this auto fired in your pocket you could have ended up with a nasty burn. Or worse if the device had been at home unattended.

It's all well and good Innokin offering a replacement, but knowing there was an issue you'd think/hope that a responsible supplier would withdraw the device from sale, or at the very least that batch if they're able to identify it.

They're maybe working on the premise not all have the problem which isn't really satisfactory.

[scoops]

Thanks, I got the refund. Now I have to find a new non-dangerous vape!

[Perpetua]

Apr 27, 2023 12:02:13 GMT scoops said:

Thanks, I got the refund. Now I have to find a new non-dangerous vape!

That's good news scoops . . . I'm completely, totally and utterly out of the loop with the current crop of devices, so can't advise on that. But one of my favourite Vendors is Vape Club, they're not over priced, shipping is included if you spend over £20.00.

Plus, their service is just amazing in my experience - literally next day delivery if you order before 5pm I think it is.

www.vapeclub.co.uk/vape-kits/built-in-integrated-battery/

[scoops]

Well funnily enough Perpetua, it was vapeclub I got the Innokin from! They resolved it quickly though, so I’m happy with that. I’ll see what else they’ve got, thank you