Any advice please

[Annie]

I am trying to transfer pictures from my Olympus camera to my laptop done this hundreds of times but today I'm getting error messages... The filename,directory name, or volume label syntax is incorrect. I don't have a clue how to rectify this ??? any help would be much appreciated

[Perpetua]

I'm out I'm afraid Annie as I can only do techy if it works . . . does your laptop to Camera software programme need updating?

That's about the best I can come up with sorry.

[Annie]

Thanks Perps I've tried updating just because I knew how to do that but I'm actually fumbling about in a world of confusion....... really out of my depth

[Perpetua]

A boffin is required I think Annie . . . .

[Annie]

There's never a boffin around when you need one #icon_rofl#

[Perpetua]

They'll be like buses Annie . . . falling over themselves to give you advice later.

[Annie]

Aug 8, 2012 11:15:29 GMT Perpetua said:

They'll be like buses Annie . . . falling over themselves to give you advice later.

Shhhhhh or you'll jinx my thread dead

[chrisjw]

I would have said to re-install the software Annie.................I'm sure macca will pass through here & he'll soon tell you.........

[ragjoy]

take out the SD card and try that direct too the laptop either using a card reader or in the correct port and see what happens.
it sounds like the SD card is corrupt but there are ways around it.

raggy................

[PeeKay]

First off Anne, how do you transfer the files? Is it by cable from the camera, or by SD card direct to the laptop?

[Annie]

Aug 8, 2012 12:18:41 GMT ragjoy said:

take out the SD card and try that direct too the laptop either using a card reader or in the correct port and see what happens.
it sounds like the SD card is corrupt but there are ways around it.

raggy................

Thank you I don't have a card reader and it's an xd picture card which doesn't seem to fit any orifice on my lap top I think I may have to format it and start again

[Annie]

Aug 8, 2012 12:26:14 GMT PeeKay said:

First off Anne, how do you transfer the files? Is it by cable from the camera, or by SD card direct to the laptop?

Cable

[ragjoy]

the only thing i can find is to use check disk which can be via cmd command following these instructions.

Can you copy the DCIM folder to your C: drive and try to open it there? If your camera has a Drive Letter (ex) F: when plugged into the computer, then try running Check Disk on the drive. Go to Start/Search and type CMD. Right click the CMD.exe icon in the search results and Run As Administrator. In the Command Prompt type the drive letter of the camera (ex) F: (or whatever drive letter it is) and press enter. The prompt should now read F: now type chkdsk /R and press enter. Check Disk will try and fix any file errors.

you could also try this, if you can view the pics via the camera.
empty the pics from the internal memory of the camera onto your laptop and then move the pics on the card to the internal memory of the camera, you may have to do this several times if you have lots of pics on the xd card.

i would try this first if you can.

raggy............

[Annie]

Thank you Raggy, I'm going to follow your advice, I will report back on result

[maccafan]

Nothing much to add to raggy's good advice except I would run the command chkdsk /r /f.

Alternatively you can

Right Click Drive--->Properties-->Tools Tab--->Error Checking---> Select Both options and click start and wait for it to finish like shown below: