Myepack

[Yorkshireman]

I bought the Vamo v5 full kit and some extra 18650 batteries,one of them will not charge at all,i have emailed them 3 times now and have received no reply,no acknowledgement,nothing.Do they post on here so i can ask them why.

[DiscoDes]

Have you tried phoning them?

Here's their address and phone number.

Bear in mnd they may not work at weekends


Contact us
My Epack Limited, 1st Floor, Unit 65
3 Sienna Park, White Hart Avenue
London SE28 0GW
Company Number: 8377914
Registered in England and Wales
VAT 157940776

0208 854 9644

[Greg]

You could also try a pm myepack

[Yorkshireman]

Just found them on here and pm'd them,thanks.I did phone once but no answer although i cannot remember what time it was.

[Yorkshireman]

Sorry Karma,my mistake.

[babs]

I think they may have a problem with their emails I've sent 3 all unanswered gave up as I couldn't be bothered with phoning having a personal issue at the moment. It's a shame as they usually are a very good vendor but it has quite put me off using them

[martintheveg]

Feb 15, 2014 13:32:13 GMT babs said:

I think they may have a problem with their emails I've sent 3 all unanswered gave up as I couldn't be bothered with phoning having a personal issue at the moment. It's a shame as they usually are a very good vendor but it has quite put me off using them

babs, I too have had problems these last couple of weeks contacting Ash and have seen another side to the company now, I finally got a call yesterday after two calls and a message and Ash was expected here at my home this afternoon ( as he lives nearby ), but he has not turned up and I have had no contact which I am not happy about, he made the suggestion so it,s not like I asked him to.
He did say yesterday that he had been very busy, and he seems a likeable enough guy but things become messy after a time because of the lack of response, I have been singing his praises on this forum, indeed, like others have but there is no excuse for not making even a text message in this communication age. I am disappointed more than anything especially as I put in two orders last night and on top of this I have recommended my pack to two of my dog walking friends, I am now questioning that and may well be ceasing to shop there again unless there has been an unfortunate circumstance for his failure to show this afternoon.
Sorry to be the conveyor of this but it may help you to decide your next move.
martintheveg.

[Romney]

I have never had a problem with myepack,but I notice today there have been a few posts with Members being Frustrated with them.I watch with Interest,before I place any more Orders with them.

[Sal]

I hope there is a genuine reason why folk are having problems. Myepack have always seemed to be such a trustworthy company to deal with, I'll be following this thread with interest.

[richo71]

I have bought from myepack in the past, I tried to contact them about a sales request the other day, no response. The items ash sells are very cheap compared to other vendors but if a trend is occurring with his aftersales/contact, potential custom will inevitably go elswhere.

[Steve (VapeStorm)]

Despite all negative posts I will continue to use myepack. Always had good service from Ash

[lmc]

Bought my vamo v5 from him this week. Ordered wednesday evening delivered friday. Dont get much better than that

[myepack]

Hi Guys

Please have some patience all your emails will get answered,
have been having some issues from last week hopefully everything will be back to normal from Monday

Ash

[Steve (VapeStorm)]

Hi Ash
hope you get it sorted, hope your good rep hasnt suffered to much.
steve

myepack

[martintheveg]

Feb 16, 2014 0:53:54 GMT myepack said:

Hi Guys

Please have some patience all your emails will get answered,
have been having some issues from last week hopefully everything will be back to normal from Monday

Ash

It,s not about patience Ash,
it,s about communication,
or
lack of !