Wonky button on Riva?

[knawes]

Could any of you that have the Riva tell me if you have had any trouble with the button to switch it on and off?
I ask because one of my batteries is playing up. When I release the button, it doesn't turn off.

I had to quickly unscrew everything as it was in danger of burning out my attie, and boy, was the attie hot!

Should I contact Liberty?

Kath

[knawes]

Now I've unscrewed it all and let it rest, it seems to be working better. There is still a a couple of seconds lapse in it swtiching off, but at least it's not staying on all the time.

Fundy thing is, when it first arrived, one of the batteries (this one?) did appear to sometimes stay on longer after release, but then it stopped doing that.

Kath

[Hanow]

Kath - I haven't had that problem with either of mine. Poor you, must be annoying. I gather that Liberty Flights are supposed to be good - which they are when you order online - delivery next day. But I do find a problem communicating with them. They don't seem to answer messages or emails. Perhaps I have just been unlucky. Hope you get it sorted.

[Lilac]

Yes, certainly let them know about it, they should replace it...

is there a phone number on the site? use that if you don't get an answer to an email...

[Chrissie]

I agree with lilac, let them know Kath.

Just tried to find a phone number for you but their site appears to be down at the moment?

[Lilac]

seems okay now Chrissie...

0845 2579008

[Chrissie]

It's back up for me as well Lilac - I was getting page not found. May have been due to my ISP though as have been having really bad problems with them over the last few days.