Toondog
Super Member
Joined:December 2012
Posts: 759
Location:
Likes: 264
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Last Online May 2, 2017 20:44:56 GMT
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Post by Toondog on Jan 29, 2015 0:46:49 GMT
I HAVE REMOVED THIS POST AS I JUST RECEIVED AN EMAIL FROM ASH. I originally posted as more emails had not been answered and I wanted to return an item. However I have subsequently found out that ASH at myepack has far more pressing issues at the moment and I do not wish to add to that pressure. My problem is currently being resolved and I would ask that you show patience. Thanks. |
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igual
Super Member
Guide Maker
Joined:July 2014
Posts: 3,402 
Location:
Likes: 2,874
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Last Online Jun 26, 2017 16:25:16 GMT
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Post by igual on Jan 29, 2015 2:11:51 GMT
I'm glad your getting it resolved and whatever ash is going through I wish him and his family well.
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whiteshep
Senior Member
Chilling and vaping
Joined:December 2014
Posts: 260
Location:
Likes: 176
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Last Online May 9, 2023 0:15:38 GMT
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Post by whiteshep on Jan 29, 2015 13:56:24 GMT
Myepack in my experience have excellent customer service and very good service overall I contacted them last night about a replacement insulator for my subtank and was all sorted within a couple of hours. If they hadn't gone out of stock on original sigelei 50w they would have had my cash for that I can't fault them at all.
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pxr5
Full Member
Joined:August 2013
Posts: 242
Location:
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Last Online Nov 21, 2024 12:29:02 GMT
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Post by pxr5 on Jan 29, 2015 18:56:11 GMT
Well I had an email from Ash. I hope all is OK and wish him the best.
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buggritt
Super Member
Joined:February 2014
Posts: 1,399
Location:
Likes: 884
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Last Online Apr 30, 2024 8:27:58 GMT
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Post by buggritt on Jan 30, 2015 8:46:22 GMT
Myepack in my experience have excellent customer service and very good service overall I contacted them last night about a replacement insulator for my subtank and was all sorted within a couple of hours. If they hadn't gone out of stock on original sigelei 50w they would have had my cash for that I can't fault them at all. Interesting that you got a quick reply, yet others are still waiting. There are either problems, or there aren't. Small businesses are more susceptible to things like illness etc. Just seems a bit random. |
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whiteshep
Senior Member
Chilling and vaping
Joined:December 2014
Posts: 260
Location:
Likes: 176
Recent Posts
Last Online May 9, 2023 0:15:38 GMT
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Post by whiteshep on Jan 30, 2015 12:20:40 GMT
I got my replacement insulator today and ash also included two packs of spare orings for the subtank excellent service and with my limited experience standard for myepack. There are times I wish I had a bigger vape budget so I could reward the good company's out there with more purchases, as to why there is a difference in response time I don't know but I do know myepack and ash respond as soon as they are able or always have when I've dealt with them I honestly can't praise them enough and there are few company's I say that about.
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Post by doctorjellybean on Jan 31, 2015 13:42:51 GMT
I'll be ordering from them today  |
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