Gearbest Order/Stock Queries

[isabel22]

Aug 21, 2015 23:50:21 GMT giles said:

My Goliath v2 arrived today, much to my surprise. Delivered not by YodelDirect but by our trusty postie, in a packet labelled "if not delivered return to .." an address in Singapore. Fortunately our postie has the sense to ignore stuff like that.

For your sakes I hope that gb use the PO in future, not YodelDirect. Personally, I shan't be using gb again. Not that there's anything wrong with the Goliath, I just prefer to use people you can communicate with.

giles I am sorry to bring you an unpleasant shopping experience on GB. 
the return address in Singapore because we delivered your package by Post SING . and when the package arrive in UK,
usually it will be deliverd by local post office. 
sorry again about inconvenience.
And hope you will like the Goliath v2 ,thank you .

[smokingaces]

Aug 21, 2015 23:50:21 GMT giles said:

My Goliath v2 arrived today, much to my surprise. Delivered not by YodelDirect but by our trusty postie, in a packet labelled "if not delivered return to .." an address in Singapore. Fortunately our postie has the sense to ignore stuff like that.

For your sakes I hope that gb use the PO in future, not YodelDirect. Personally, I shan't be using gb again. Not that there's anything wrong with the Goliath, I just prefer to use people you can communicate with.

Where would you want it returned to? this is standard practice to put a return address on any package even me when I am sending a item though a courier I put a return address on it.

[dalealan]

Aug 22, 2015 3:12:26 GMT isabel22 said:

Aug 21, 2015 21:33:25 GMT dalealan said:

It was only an xtar vc4 charger but I can't even use the bloody thing as there's no cable and it's an odd size. Aaarghhhh

dalealan ,I am so sorry about that , i already let our support center contact you right now, pls check your email  latter .

Thanks isabel22 I've sent the requested pics to your support centre.

[giles]

Aug 22, 2015 8:24:18 GMT smokingaces said:

Aug 21, 2015 23:50:21 GMT giles said:

My Goliath v2 arrived today, much to my surprise. Delivered not by YodelDirect but by our trusty postie, in a packet labelled "if not delivered return to .." an address in Singapore. Fortunately our postie has the sense to ignore stuff like that.

For your sakes I hope that gb use the PO in future, not YodelDirect. Personally, I shan't be using gb again. Not that there's anything wrong with the Goliath, I just prefer to use people you can communicate with.

Where would you want it returned to? this is standard practice to put a return address on any package even me when I am sending a item though a courier I put a return address on it.

I'd like it returned to a UK warehouse (or a local PO), and to be given a telephone number which is answered by either a person or a system that can arrange a delivery on a day when I'm actually in, or tell me where it is so that I can collect it.

[sydsut]

Aug 22, 2015 9:18:59 GMT giles said:

Aug 22, 2015 8:24:18 GMT smokingaces said:

Where would you want it returned to? this is standard practice to put a return address on any package even me when I am sending a item though a courier I put a return address on it.

I'd like it returned to a UK warehouse (or a local PO), and to be given a telephone number which is answered by either a person or a system that can arrange a delivery on a day when I'm actually in, or tell me where it is so that I can collect it.

It's standard practice to attempt delivery by postman, if nobody home then a red card is put through the door stating your local sorting office, where it is held for a couple of weeks, till it's picked up or another delivery day arranged and if no one claims it only then will it be returned to the sender. Strange you don't know this, I expect your young.

[giles]

Aug 22, 2015 9:35:29 GMT sydsut said:

Aug 22, 2015 9:18:59 GMT giles said:

I'd like it returned to a UK warehouse (or a local PO), and to be given a telephone number which is answered by either a person or a system that can arrange a delivery on a day when I'm actually in, or tell me where it is so that I can collect it.

It's standard practice to attempt delivery by postman, if nobody home then a red card is put through the door stating your local sorting office, where it is held for a couple of weeks, till it's picked up or another delivery day arranged and if no one claims it only then will it be returned to the sender. Strange you don't know this, I expect your young.

What happened to me on the first attempt was that they put a card through the door which didn't state the local sorting office or give me a usable telephone number or indeed anything else of any use. If they'd told me they were going to pass it over to the Post Office I'd have been happy - as it was they told me nothing and I thought I had to track it down.

You'd know all that if you'd read and understood my previous posts, but you obviously didn't. Perhaps you are old.

[buggritt]

You realise giles that the Post Office has nothing to do with your package? Your postman, even though post is in the title, works for Royal Mail. They are different companies.The only ones having a contract to leave parcels at a Post Office are Parcelforce and Royal Mail.
Confusion is common.

[flavourtank]

Sept 5, 2015 10:30:37 GMT isabel22 said:

Sept 5, 2015 10:19:25 GMT flavourtank said:

isabel22 are you on China holiday soon?

Actually 3-5th September  should  be all on holiday , then Tomorrow start to work ,but we just rested on 3rd e tomorrow off.   

how long till the Smok cube 2 on special is shipped?

[isabel22]

Sept 5, 2015 10:34:54 GMT flavourtank said:

Sept 5, 2015 10:30:37 GMT isabel22 said:

Actually 3-5th September  should  be all on holiday , then Tomorrow start to work ,but we just rested on 3rd e tomorrow off.   

how long till the Smok cube 2 on special is shipped?

I need your order number , now the cube ii is available , many pieces in stock , so i think it will be shipped very quickly .

[flavourtank]

Sept 5, 2015 10:43:11 GMT isabel22 said:

Sept 5, 2015 10:34:54 GMT flavourtank said:

how long till the Smok cube 2 on special is shipped?

I need your order number , now the cube ii is available , many pieces in stock , so i think it will be shipped very quickly .

Order WP1509050201177402

Placed it today

Thanks

[isabel22]

Sept 5, 2015 10:45:41 GMT flavourtank said:

Sept 5, 2015 10:43:11 GMT isabel22 said:

I need your order number , now the cube ii is available , many pieces in stock , so i think it will be shipped very quickly .

Order WP1509050201177402

Placed it today

Thanks

your order is dispatched , so i think maybe will be shipped on Monday !

[dalealan]

Any idea of when the xtar vc4's are coming back in stock isabel22 ?? Still waiting on the replacement

[flavourtank]

Sept 5, 2015 10:51:36 GMT isabel22 said:

Sept 5, 2015 10:45:41 GMT flavourtank said:

Order WP1509050201177402

Placed it today

Thanks

your order is dispatched , so i think maybe will be shipped on Monday !

thanks isabel22

[isabel22]

Sept 5, 2015 11:25:22 GMT dalealan said:

Any idea of when the xtar vc4's are coming back in stock isabel22 ?? Still waiting on the replacement

Sorry sorry ,dalealan forgot to reply you , your new package is already shipped out in 25 August , here is the tacking number : RE579683585SE

[dalealan]

Sept 7, 2015 9:18:30 GMT isabel22 said:

Sept 5, 2015 11:25:22 GMT dalealan said:

Any idea of when the xtar vc4's are coming back in stock isabel22 ?? Still waiting on the replacement

Sorry sorry ,dalealan forgot to reply you , your new package is already shipped out in 25 August , here is the tacking number : RE579683585SE

Wooo thanks again isabel22 you're a star.