m4tt24
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Post by m4tt24 on Mar 30, 2016 12:14:32 GMT
That really gives them the upper hand to do whatever they like then. Advertise goods they don't have, take your cash, do what they like with it then give it back, eventually, without penalty. That means they can "borrow" folks money and because of their terms and conditions, are under no legal obligation to send you anything. IMO, it's time to bid GB farewell. In that case you would have to remove 99% of all vendors as its a pretty basic term and condition of most online purchases these days that the contract isn't completed until at the very earliest dispatch.
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Q
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Post by Q on Mar 30, 2016 12:28:00 GMT
My response to their apology Support Center Knowledgebase And Support Center Support center >> Ask a question >> Apology letter for canceling your recent order. Questions List Ticket: AT16032905276 Order Number: W160328113131**** Message Type: Mail to client Subject: Apology letter for canceling your recent order. Message: Ticket Status: Processing Full Name: At :03/29/2016 05:11:27 UTC I'm a UK customer and here in the UK the price advertised must be honoured by law. I suggest you abide by UK law if you wish to continue selling to the UK. If you are not able to honour UK law I suggest you stop selling to the UK. If this matter is not resolved to my satisfaction and the item sent at the confirmed order price then me and all my Ecig forum friends will not order from you again. I hope you will honour my order and I will trust you and resend payment. If you make a statement please firstly make sure that you are correct. As far as I know (unless the law has recently changed) there is no law compelling any vendor (UK or otherwise) to honour advertised prices, the old wording used to be that an advert was an 'invitation to barter' The other thing that used to shock people (and again I dont know if it has recently changed) is that shops are not obliged to give change, it is YOUR responsibility to have the correct money, banks are the places to change currency into smaller denominations
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buggritt
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Post by buggritt on Mar 30, 2016 15:16:13 GMT
Two people who actually know the law. Out of many. If they are banned from here, it will spoil some great foot stamping posts, and the fun of reading them.
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Post by Chrissie on Mar 30, 2016 20:45:48 GMT
m4tt24 & Q are right & it will depend on an online vendors Terms & conditions as to when a contract has completed for an invitation to treat. Sadly, I have had very little feedback form the rest of the forum staff (the moderators) concerning this issue as they feel that the members who bought this item should have known that the price was a mistake. As, once again, I can't go against a majority verdict (especially where the forum staff are concerned), I am not going to ban isabel22. However, due to how so many members on this thread have changed their minds about Gearbest, they will now be treated as any other vendor & if whoever is posting as isabel22 breaks any more forum/vendor rules, I shall no longer hesitate applying strikes.
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Get Off My Cloud
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Post by Get Off My Cloud on Mar 30, 2016 21:22:35 GMT
I get the distinct feeling it's just delaying the inevitable.
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Lee
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Post by Lee on Mar 30, 2016 21:39:30 GMT
I don't think the bookies would give you a chance to place a bet on this one Tease-smiley Just in case their boss cant read English
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Deleted
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Post by Deleted on Mar 30, 2016 22:43:56 GMT
m4tt24 & Q are right & it will depend on an online vendors Terms & conditions as to when a contract has completed for an invitation to treat. Sadly, I have had very little feedback form the rest of the forum staff (the moderators) concerning this issue as they feel that the members who bought this item should have known that the price was a mistake. As, once again, I can't go against a majority verdict (especially where the forum staff are concerned), I am not going to ban isabel22 . However, due to how so many members on this thread have changed their minds about Gearbest, they will now be treated as any other vendor & if whoever is posting as isabel22 breaks any more forum/vendor rules, I shall no longer hesitate applying strikes. So we're the idiots who went for this deal, us on this forum plus a few hundred off the forum, after reassurance after reassurance from Isabel that mistakes and false pricing and advertised out of stock items were resolved and wouldn't occur again ? Yet, when this was admitted as yet another mistake Gearbest keep their vendor status with yet another last chance. To be honest I'm insulted the mods think this about the members on here. Can't wait for Gearbest to mess up again, and they will ...
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striker42
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Post by striker42 on Mar 30, 2016 23:33:06 GMT
I will ask the question again. As it is assumed @spikeyfridge, we should have known this price was a mistake, even though the item was tagged "flash sale", how do we know that future flash sales are genuine or are another mistake ? Are we to take the chance, purchase the item and wait for the "dear friend" email ? Or is there some other way to determine genuine or "mistake" ? isabel22 ?
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BrenD
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Post by BrenD on Mar 30, 2016 23:40:12 GMT
I don't think the bookies would give you a chance to place a bet on this one Tease-smiley Just in case their boss cant read English I'm feeling generous, evens on GB saying bye bye in the next three months
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striker42
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Post by striker42 on Mar 30, 2016 23:46:31 GMT
I don't think the bookies would give you a chance to place a bet on this one Tease-smiley Just in case their boss cant read English I'm feeling generous, evens on GB saying bye bye in the next three months I'll have a monkey on that !
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Q
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Post by Q on Mar 31, 2016 0:11:07 GMT
I will ask the question again. As it is assumed @spikeyfridge , we should have known this price was a mistake, even though the item was tagged "flash sale", how do we know that future flash sales are genuine or are another mistake ? Are we to take the chance, purchase the item and wait for the "dear friend" email ? Or is there some other way to determine genuine or "mistake" ? isabel22 ? I think it's the usual "If it looks too good to be true" syndrome I have tried to buy under these circumstances before, always hoping that one of the deals is correct, and one of them was, the 25R battery deal was a good un. My opinion has changed also, I genuinely believe this one was a mistake, there ARE great deals on GB and I for one will continue to use them, but ONLY if isabel22 is with the company, my preferred vendor is still Focalecig (and that is only because Foclecig is so good at her job) but I have contact with her and isabel away from this forum. Let GB stay, I think our members areeducated enough to know when a deal is 'iffy' and they should then use caution, I go back to my first statement, "if a deal is too good....."
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Get Off My Cloud
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Post by Get Off My Cloud on Mar 31, 2016 0:41:02 GMT
I will ask the question again. As it is assumed @spikeyfridge , we should have known this price was a mistake, even though the item was tagged "flash sale", how do we know that future flash sales are genuine or are another mistake ? Are we to take the chance, purchase the item and wait for the "dear friend" email ? Or is there some other way to determine genuine or "mistake" ? isabel22 ? I think it's the usual "If it looks too good to be true" syndrome I have tried to buy under these circumstances before, always hoping that one of the deals is correct, and one of them was, the 25R battery deal was a good un. My opinion has changed also, I genuinely believe this one was a mistake, there ARE great deals on GB and I for one will continue to use them, but ONLY if isabel22 is with the company, my preferred vendor is still Focalecig (and that is only because Foclecig is so good at her job) but I have contact with her and isabel away from this forum. Let GB stay, I think our members areeducated enough to know when a deal is 'iffy' and they should then use caution, I go back to my first statement, "if a deal is too good....." I didn't fall for it this time but i can see why people did. This was marked in a flash sale and in the sale the stock is limited to a set number of units in this case 500 units. They all sold. It was 10 hours and this thread was like 6 or 7 pages in before Isabel posted confirming it was a mistake how come none of the moderators posted in that 10 hours and said don't order this it's an obvious mistake? They saw people were ordering it surely? Regardless of that even if not one person on this forum ordered it and only people who don't use this forum fall for it is it really ok to allow a company to advertise here that is so consistently unreliable? To me that smacks a bit of if i'm alright Jack screw the rest.
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Q
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Post by Q on Mar 31, 2016 1:11:48 GMT
There may have been 7 pages before isabel replied, BUT the original post (NOT by GB) was at 16:20 (China are all in bed), Isabel replied at 02:12 which I would imagine is around the time she starts work for the day, so actually she was pretty damn quick getting here to tell us
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isabel22
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Post by isabel22 on Mar 31, 2016 1:18:30 GMT
Good morning, friends Maybe i should say good evening to you, though its morning here. I just came to company this morning and hope to collect your message Because i really hope our leader can see yours sincerely advice And i saw some friends said that the future flash sale and items Here is a good news to share with all, we won't sell style items and i just post authentic and original items here Also,no presale items or not in stock will be post here, so i think i may post 3 times a week if we are lucky can be here Last, as i promised, i will try my best to apply coupon here to get the lowest price for you, and i am welcoming you to PM me if you want any items So that i can help you to get the discounts. Sure, if still any issues who didn't click my link but visit our site, i am still glad to help him or her solve the issue You are so kind and humorous, our company really need to improve a lot because Ecig industry need all of us to make effort I don't know how to express, but want to say thank you, all members who replied here gave their advice and support Even some people who had issues and bad purchase experience also gave the sincerely suggestions, thanks again Isabel
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Get Off My Cloud
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Post by Get Off My Cloud on Mar 31, 2016 2:37:02 GMT
There may have been 7 pages before isabel replied, BUT the original post (NOT by GB) was at 16:20 (China are all in bed), Isabel replied at 02:12 which I would imagine is around the time she starts work for the day, so actually she was pretty damn quick getting here to tell us Agreed Isabel posted as soon as she could my question though was where were all the moderators who say everyone should have known this was a mistake for 10 hours? Can't believe none of them were here inside that 10 hours and if they knew it was obvious mistake why not just make a post saying this is a mistake don't order and then lock the thread rather than just watching people carry on placing orders?
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