Tesla Nano 60w - FLASH SALE - £9.33 !!!

[buggritt]

Asleep maybe?
Everyone will get a refund. It's a mod, not a kidney. GB are the naughty child of Chinese vendors with the occasional brain fart, but if they disappeared the big players would love it.
FT are the kings of pay now and wait forever for a shipping date, but they aren't daft enough to have reps on forums. I've cancelled stuff from there plenty of times, and taken the crafty gift certificates. But that's how they operate.
All this "I'll never do business again" stuff is a bit petulant.

[isabel22]

Mar 31, 2016 2:37:02 GMT Get Off My Cloud said:

Mar 31, 2016 1:11:48 GMT Q said:

There may have been 7 pages before isabel replied, BUT the original post (NOT by GB) was at 16:20 (China are all in bed), Isabel replied at 02:12 which I would imagine is around the time she starts work for the day, so actually she was pretty damn quick getting here to tell us

Agreed Isabel posted as soon as she could my question though was where were all the moderators who say everyone should have known this was a mistake for 10 hours?

Can't believe none of them were here inside that 10 hours and if they knew it was obvious mistake why not just make a post saying this is a mistake don't order and then lock the thread rather than just watching people carry on placing orders?

Hello,
There is nobody work on night here 
So we found the mistake when we back to company on morning, and asked service center to write to all friends who made order
And i am also hurry to reply that thread and explain the reason while many orders made already
To be honest, i also think the items shouldn't be ordered while such a mistake price, but its happened.
We really need to improve on this aspect.
Best regards
Isabel

[TJ]

Errm why on earth should it be the moderators responsibility to tell us not to order something??? Surely we are all adults and know when something is too good to be true or at least have a sneaky that it is too good to be true??

Gotta admit I for one was taken in with this one after vowing not to fall for it again but really it is our choice to purchase something from them, I have had lots of orders without problems but Iv'e also had too many with problems now so won't bother unless I genuinely can't get it anywhere else, I picked up a couple bits recently in their anniversary sale and both have been shipped so they look ok but as for flash sales it doesn't seem they can control these in any shape form whatsoever so I think they have lost enough customers through that.

[Perpetua]

Mar 31, 2016 2:37:02 GMT Get Off My Cloud said:

Mar 31, 2016 1:11:48 GMT Q said:

There may have been 7 pages before isabel replied, BUT the original post (NOT by GB) was at 16:20 (China are all in bed), Isabel replied at 02:12 which I would imagine is around the time she starts work for the day, so actually she was pretty damn quick getting here to tell us

Agreed Isabel posted as soon as she could my question though was where were all the moderators who say everyone should have known this was a mistake for 10 hours?

Can't believe none of them were here inside that 10 hours and if they knew it was obvious mistake why not just make a post saying this is a mistake don't order and then lock the thread rather than just watching people carry on placing orders?

You've asked a question Get Off My Cloud so it would be churlish not to offer some response . . . . I can't speak for my moderating colleagues snow, jess and Karma, personally I was working all day. As it was a Bank Holiday Monday I'd imagine the other ladies may well have been otherwise engaged in some pleasurable activity or family business.

None of us can be on the forum 24/7. I've been moderating on this forum for over 5 years now and have seen a number of Mods come and go in that time and I can assure you without a shadow of doubt that we currently have the best team of Mods ever, who work diligently, fairly and conscientiously to serve this forum to the best of their ability - willingly and in their own time.

Mar 31, 2016 7:03:29 GMT TJ said:

Errm why on earth should it be the moderators responsibility to tell us not to order something??? Surely we are all adults and know when something is too good to be true or at least have a sneaky that it is too good to be true??

Thank you for the support TJ much appreciated . . . . I would be deeply saddened if this thread were to turn into a Mods v Members situation.

Gutted infact.

[Karma]

This moderator/part time staff was at her husbands bedside in hospital

[striker42]

The first post giving us the heads up about this item was at 4:24pm which would have been 12:24 am China time. isabel22 has stated they don't work at night therefor how could that have been put up as a flash sale at that time ? Had the item not been tagged as "flash sale" then I would have been inclined to think it was a mistake. It's not a Mods V members thread Perpetua, we are only trying to clarify how we treat future situations, especially anything that suddenly becomes a flash sale. I would like to purchase things at the advertised price with a degree of confidence that I would be getting what I had paid for, rather than think is it too cheap, is it really a flash sale, is this a mistake, will this result in a "dear friend" email and a refund ? Probably the biggest let down, is after all the previous situations, Gearbest still have the inability to learn from past mistakes and improve their service.

[isabel22]

Mar 31, 2016 8:25:43 GMT striker42 said:

The first post giving us the heads up about this item was at 4:24pm which would have been 12:24 am China time. isabel22 has stated they don't work at night therefor how could that have been put up as a flash sale at that time ? Had the item not been tagged as "flash sale" then I would have been inclined to think it was a mistake. It's not a Mods V members thread Perpetua , we are only trying to clarify how we treat future situations, especially anything that suddenly becomes a flash sale. I would like to purchase things at the advertised price with a degree of confidence that I would be getting what I had paid for, rather than think is it too cheap, is it really a flash sale, is this a mistake, will this result in a "dear friend" email and a refund ? Probably the biggest let down, is after all the previous situations, Gearbest still have the inability to learn from past mistakes and improve their service.

Hello striker42,
I'd like to share with you how we set the flash sale
Usually we will set some hot sell items as flash sale with lower price and check before we finished the work on work day
And it also will have a period, such as 2 days or 24 hours, so the flash sale is going on even we left the company
Then another morning we will come to company, as i said, its our human error made the mistake, we put the Tesla Nano 60W and UD wire box sku mistaken
So i said that i hope not to post flash sale in order to avoid the issues, but i can apply coupon instead
Sincerely
Isabel

[Perpetua]

Mar 31, 2016 8:25:43 GMT striker42 said:

 It's not a Mods V members thread Perpetua

It has the very clear potential to develop into just that striker42 from my side of the screen . . . . I'm glad to hear that you don't personally view it in that way.

Mar 31, 2016 8:25:43 GMT striker42 said:

I would like to purchase things at the advertised price with a degree of confidence that I would be getting what I had paid for, rather than think is it too cheap, is it really a flash sale, is this a mistake, will this result in a "dear friend" email and a refund ? Probably the biggest let down, is after all the previous situations, Gearbest still have the inability to learn from past mistakes and improve their service.

Trust me, none of us are satisfied at the latest pricing blunder by GB - but there does also come a point where we all have to take personal responsibility for our actions in a too good to be true instance such as this.

And, as always no one has to buy anything from any Vendor if they do not have the confidence in them.

[striker42]

Mar 31, 2016 8:35:47 GMT isabel22 said:

Mar 31, 2016 8:25:43 GMT striker42 said:

The first post giving us the heads up about this item was at 4:24pm which would have been 12:24 am China time. isabel22 has stated they don't work at night therefor how could that have been put up as a flash sale at that time ? Had the item not been tagged as "flash sale" then I would have been inclined to think it was a mistake. It's not a Mods V members thread Perpetua , we are only trying to clarify how we treat future situations, especially anything that suddenly becomes a flash sale. I would like to purchase things at the advertised price with a degree of confidence that I would be getting what I had paid for, rather than think is it too cheap, is it really a flash sale, is this a mistake, will this result in a "dear friend" email and a refund ? Probably the biggest let down, is after all the previous situations, Gearbest still have the inability to learn from past mistakes and improve their service.

Hello striker42,
I'd like to share with you how we set the flash sale
Usually we will set some hot sell items as flash sale with lower price and check before we finished the work on work day
And it also will have a period, such as 2 days or 24 hours, so the flash sale is going on even we left the company
Then another morning we will come to company, as i said, its our human error made the mistake, we put the Tesla Nano 60W and UD wire box sku mistaken
So i said that i hope not to post flash sale in order to avoid the issues, but i can apply coupon instead
Sincerely
Isabel

Understood isabel22 and thanks for the explanation.

[striker42]

[isabel22]

[philmepowers]

Personally I think it would be a shame to drop any vendor from the forum as when things go wrong we seem to get better results through their representatives on the forum than dealing with the company's customer service we also get a more honest answer as to what went wrong.
From what I can tell gearbest are growing rapidly to the size of fasttech and they probably are still working on getting it right as the company grows at alarming rate due to the fantastic offers.
Selling laws will be different in China so I don't know if our distance selling law here applies.
I am very grateful to Isabel as the one problem I had she's been great in getting it resolved.
People from the forum will still buy from gearbest and even if they are booted from here. ...I think they should stay as everything is out in the open and people can make there own minds up based on info on here

[Deleted]

buggritt (top of this page) sums up my opinion on this in a nutshell. If you think a price is too good to be true then drop the vendor an email and get clarification before jumping onto the "it's unbelievably cheap so I want it even though I don't need it" bandwagon and under no circumstances try to blame the moderators for not being on hand to stop you.

[snow]

This volunteer unpaid member of staff (as we all are btw) was here on the forum at 8am to post birthday wishes on 28th even though she had her son, DIL & grandson staying with her for a family break this was long before this thread got started - so no I wasn't here when this started to try and stop anyone from trying to buy this item from GB, not that I consider that to be part of a moderators responsibility anyway. Moreover Gearbest/Isabel did NOT start this thread or advertise this particular deal on the forum, had they done so I might feel differently about their continued vendor status.

[Q]

I really cant believe what I'm reading on here, are our members REALLY relying on a moderator to tell them what they can or cannot buy?
Grow up and take responsibility for your own actions.

I'm actually getting concerned for our forum, a lot of long established members are no longer posting and we are getting posts that would fit much better in another (unnamed) forum or on one of the many "look at me I can blow clouds" Facebook groups.

An open invitation to all new (and old) members who are dissatisfied with the way this forum is run.... go find another