Public Conveniences . . . . . .

[Perpetua]

This is the ' interaction ' I had with a customer in our store yesterday at the Service Desk . . . . . .

Customer: TOILETS!!!!

( Uttered in a shouty, angsty way - just the one word, which never brings out the best in me! )

Me: Yes, they're just over there beneath the sign, through the doorway. Pointing quite helpfully I thought considering the rudeness, in the right direction.

Customer: YES I KNOW!! BUT THEY'RE LOCKED!!!!!!!!!!!!

Me: Errrrrr, well yes . . . . . that's probably because they're currently being used and someone is in them.

Customer: HMMMPH - and stalks off!

Never a dull moment in my workplace either . . . . . .


 

[ghostrider1971]

You mean you didn't have a private bathroom ready for that exact customer?

What is the world coming to? Outrageous

[Greg]

Should've gone to Tesco

[jtc]

Lol
Should have told him there was another toilet outside the shop and around the back 😂

[Perpetua]

Aug 26, 2017 14:57:52 GMT Greg said:

Should've gone to Tesco

We certainly get them in our place Greg . . . . last week this was one of my highlights:

Customer: Is the lady who looks after the plants in?

Me: No sorry Shirley's on holiday this week.

Customer: Really! She was on holiday last week when I asked . . . .

Me: Well she has children of school age so naturally she is going to take time off during their holidays, to save on child care costs if nothing else! Is it anything I can help you with.

Customer ( somewhat appeased now ) : I really want to know the name of a certain plant.

Me: If you like to show me which one it is, I'll see if I know it. ( Thinking that one of our garden plants which are kept outside had lost it's ticket. )

So with that, we set off . . . . . not just outside, but some way down the service road to one of the beds the original landscaper's had planted out!

Fortunately, I knew the name of the shrub - it was a Hebe, but that wasn't good enough as she wanted to know the exact variety as well. There are over 800. 

With that I snipped off a cutting and suggested a look on the internet might provide the answer.


She did say I'd been very helpful.

[jtc]

Well that's what I call above and beyond CS Perpetua
Hmmmm can you tell me if I should open the toilet door with my left or right hand please?
I think as you are staff in the shop you should know everything 😂😂😂

[Perpetua]

Aug 26, 2017 18:40:40 GMT jtc said:

I think as you are staff in the shop you should know everything 😂😂😂

Clearly there's a fair percentage of customers who share that feeling jtc!

Still it makes a change from complaints about a brand of butter being too buttery, or a certain crunchy nut cereal being too crunchy.

[VapingBad]

Aug 26, 2017 14:46:41 GMT Perpetua said:

This is the ' interaction ' I had with a customer in our store yesterday at the Service Desk . . . . . .

Customer: TOILETS!!!!

( Uttered in a shouty, angsty way - just the one word, which never brings out the best in me! )

Me: Yes, they're just over there beneath the sign, through the doorway. Pointing quite helpfully I thought considering the rudeness, in the right direction.

Customer: YES I KNOW!! BUT THEY'RE LOCKED!!!!!!!!!!!!

Me: Errrrrr, well yes . . . . . that's probably because they're currently being used and someone is in them.

Customer: HMMMPH - and stalks off!

Never a dull moment in my workplace either . . . . . .


 

You should have sold them some Pampers or a bucket at that point

[Lee]

Try working security in a supermarket

I got asked if the supermarket sold milk tonight

Add to that, over the last two days, two senior gentlemen who had managed to loose their wives in the store
And a third that had lost his daughter and forgot his wife was with her

[DaveJ]

Aug 26, 2017 22:18:46 GMT Lee said:

....
Add to that, over the last two days, two senior gentlemen who had managed to loose their wives in the store

You say that like it was a bad thing ....


+++
Glad I never had to work in retail - there's just too much stupid out there.

[Perpetua]

Aug 27, 2017 3:34:01 GMT DaveJ said:

Glad I never had to work in retail - there's just too much stupid out there.

I can't argue there Dave! Although it's a teeny minority on balance . . . . it's just the occasions tend to be more memorable.

Pineapplegate was one such, customer returned it because it wouldn't stand up straight in her fruit bowl.


We just laugh it off between ourselves . . . . . .

[DaveJ]

Aug 27, 2017 6:00:05 GMT Perpetua said:

...

Pineapplegate was one such, customer returned it because it wouldn't stand up straight in her fruit bowl. ...

Oh?  I would have suggested an alternate location where they might place that pineapple .....





** Which shows why I could never work in retail!

[Perpetua]

Aug 27, 2017 6:08:37 GMT DaveJ said:

Aug 27, 2017 6:00:05 GMT Perpetua said:

...

Pineapplegate was one such, customer returned it because it wouldn't stand up straight in her fruit bowl. ...

Oh?  I would have suggested an alternate location where they might place that pineapple .....

The temptation is strong I can assure you Dave!

[beedee]

Aug 26, 2017 18:24:30 GMT Perpetua said:

Aug 26, 2017 14:57:52 GMT Greg said:

Should've gone to Tesco

We certainly get them in our place Greg . . . . last week this was one of my highlights:

Customer: Is the lady who looks after the plants in?

Me: No sorry Shirley's on holiday this week.

Customer: Really! She was on holiday last week when I asked . . . .

Me: Well she has children of school age so naturally she is going to take time off during their holidays, to save on child care costs if nothing else! Is it anything I can help you with.

Customer ( somewhat appeased now ) : I really want to know the name of a certain plant.

Me: If you like to show me which one it is, I'll see if I know it. ( Thinking that one of our garden plants which are kept outside had lost it's ticket. )

So with that, we set off . . . . . not just outside, but some way down the service road to one of the beds the original landscaper's had planted out!

Fortunately, I knew the name of the shrub - it was a Hebe, but that wasn't good enough as she wanted to know the exact variety as well. There are over 800. 

With that I snipped off a cutting and suggested a look on the internet might provide the answer.


She did say I'd been very helpful.

I should hope so! This was above and beyond the call 

[Perpetua]

Aug 27, 2017 11:00:04 GMT beedee said:

I should hope so! This was above and beyond the call 

Thank you beedee! The gang were wondering where I'd gone to by the time I finally returned to the store.

Having considered myself to have escaped relatively unscathed from over 40 years dealing with the general public . . . . .  I've just found myself liberally applying strawberry jam to some cheese and biscuits instead of pickle.
It was only when I took a mouthful ( which wasn't too bad ) that I realised my mistake!