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Post by snow on Jul 23, 2018 8:05:02 GMT
Damn snow that sucks! Hopefully you get it sorted with Amazon quickly and without too much loss. A further comment /suggestion: In your shoes, I'd be doing a "once over" of ALL my stuff. Anything even remotely "on-line". Accounts, records, whatever. Just in case ... Likely nothing more than your one Amazon account has been affected but you do not want the chance of anything else being hurt or taken over. I was up until 4am doing that I couldn't have slept worrying about what else they were into especially as they appeared to be active at the same time I was! I'll be doing a deep scan of my pc this morning too.
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DaveJ
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Post by DaveJ on Jul 23, 2018 8:17:47 GMT
A like for your response, not the situation you find yourself in snow. Hope you get it sorted soon. ++ I know what I'd like to see done with those bottom feeding scum. Grrrrr.
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Post by snow on Jul 23, 2018 9:15:48 GMT
A like for your response, not the situation you find yourself in snow . Hope you get it sorted soon. ++ I know what I'd like to see done with those bottom feeding scum. Grrrrr. This morning I checked deeper - I found a payment of £23 on my bank statement to Amazon that I didn't authorise nor was there a corresponding "order" that I could see in my amazon account however I couldn't see the wifi router there either ... turns out the bastards had "hidden" those orders - I never even knew you could do that! It took a LOT of digging to find out how to view hidden orders and lo and behold there was the order and they'd used 1click to buy that with my debit card! Needless to say 1click is now disabled and I will never use it again! Additionally I checked amazon messages and found messages marked as read - which is why I hadn't seen them and in there were 3 messages from amazon alerting me to possible suspicious activity! Obviously I hadn't got those because they were also into my email account and filtered them into the trash. I'm down about £50! I'm waiting to hear from Amazon fraud team - if they won't refund me I'll be going through my bank to at least try and get back the £23 taken from my debit card. PC is scanned and is all secure, BT have confirmed the strange address linked to my email is a back up account created by them and nothing to worry about so hopefully I'm all secure again. I've changed the passwords to a couple of accounts that I have credit balances on "just in case".
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Post by Perpetua on Jul 23, 2018 15:12:17 GMT
This morning I checked deeper - I found a payment of £23 on my bank statement to Amazon that I didn't authorise nor was there a corresponding "order" that I could see in my amazon account however I couldn't see the wifi router there either ... turns out the bastards had "hidden" those orders - I never even knew you could do that! It took a LOT of digging to find out how to view hidden orders and lo and behold there was the order and they'd used 1click to buy that with my debit card! Needless to say 1click is now disabled and I will never use it again! Additionally I checked amazon messages and found messages marked as read - which is why I hadn't seen them and in there were 3 messages from amazon alerting me to possible suspicious activity! Obviously I hadn't got those because they were also into my email account and filtered them into the trash. I'm down about £50! I'm waiting to hear from Amazon fraud team - if they won't refund me I'll be going through my bank to at least try and get back the £23 taken from my debit card.
They certainly knew what they were about snow.
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Ron
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Post by Ron on Jul 24, 2018 20:20:26 GMT
The last week I have had free & gratis three torch +personal alarms,1 rear bike light and today a gaming headset with microphone.It is my right address but a Chinese name.Our postman must think we have a lodger
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joeten
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Post by joeten on Jul 25, 2018 8:43:01 GMT
Screen protector for a Iphone turned up yesterday, it might do my son buy no use to me.
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charliehorse
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Post by charliehorse on Jul 25, 2018 16:06:44 GMT
A like for your response, not the situation you find yourself in snow . Hope you get it sorted soon. ++ I know what I'd like to see done with those bottom feeding scum. Grrrrr. This morning I checked deeper - I found a payment of £23 on my bank statement to Amazon that I didn't authorise nor was there a corresponding "order" that I could see in my amazon account however I couldn't see the wifi router there either ... turns out the bastards had "hidden" those orders - I never even knew you could do that! It took a LOT of digging to find out how to view hidden orders and lo and behold there was the order and they'd used 1click to buy that with my debit card! Needless to say 1click is now disabled and I will never use it again! Additionally I checked amazon messages and found messages marked as read - which is why I hadn't seen them and in there were 3 messages from amazon alerting me to possible suspicious activity! Obviously I hadn't got those because they were also into my email account and filtered them into the trash. I'm down about £50! I'm waiting to hear from Amazon fraud team - if they won't refund me I'll be going through my bank to at least try and get back the £23 taken from my debit card. PC is scanned and is all secure, BT have confirmed the strange address linked to my email is a back up account created by them and nothing to worry about so hopefully I'm all secure again. I've changed the passwords to a couple of accounts that I have credit balances on "just in case". Good Grief snow - only just caught up on this thread. That's a bliddy nightmare. Hope you get it all sorted out. That is weird about the back up account created by BT - not heard of that one before but then when I was with BT I never used there email client.
Just curious to know if the gits had added any extra delivery address's to your Amazon account or was everything ordered sent to your house.
Oh, and I would change the passwords on every account I had ever created if I was you, not just accounts that are money related. Might also be worth notifying the fraud teams at your bank and any credit card companys you have cards with.
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Post by snow on Jul 26, 2018 7:49:39 GMT
This morning I checked deeper - I found a payment of £23 on my bank statement to Amazon that I didn't authorise nor was there a corresponding "order" that I could see in my amazon account however I couldn't see the wifi router there either ... turns out the bastards had "hidden" those orders - I never even knew you could do that! It took a LOT of digging to find out how to view hidden orders and lo and behold there was the order and they'd used 1click to buy that with my debit card! Needless to say 1click is now disabled and I will never use it again! Additionally I checked amazon messages and found messages marked as read - which is why I hadn't seen them and in there were 3 messages from amazon alerting me to possible suspicious activity! Obviously I hadn't got those because they were also into my email account and filtered them into the trash. I'm down about £50! I'm waiting to hear from Amazon fraud team - if they won't refund me I'll be going through my bank to at least try and get back the £23 taken from my debit card. PC is scanned and is all secure, BT have confirmed the strange address linked to my email is a back up account created by them and nothing to worry about so hopefully I'm all secure again. I've changed the passwords to a couple of accounts that I have credit balances on "just in case". Good Grief snow - only just caught up on this thread. That's a bliddy nightmare. Hope you get it all sorted out. That is weird about the back up account created by BT - not heard of that one before but then when I was with BT I never used there email client.
Just curious to know if the gits had added any extra delivery address's to your Amazon account or was everything ordered sent to your house.
Oh, and I would change the passwords on every account I had ever created if I was you, not just accounts that are money related. Might also be worth notifying the fraud teams at your bank and any credit card companys you have cards with.
No they didn't add any addresses that was one of the first things I checked just sent stuff to me - Amazon aren't being very helpful I have been on the phone to them every day this week and keep being told an account specialist will look into it and email me this is then followed hours later by a generic email (I now have 5 of them all almost identical) which confirms the details of the orders and then says they have taken steps to secure my account by changing my password - except they don't, reversing any changes made - again they didn't do that either, removing my card details and advising me I'll need to re-enter them next time I order - but again they didn't do that either and zero action on refunding me. I decided to take matters into my own hands and since the orders were there I've requested a return which has been agreed and they gave me a Hermes label so the stuff ordered using my credit balance is all packed up and waiting to be picked up today that should get me the credit balance back. However one thing they DO appear to have done is completely remove the order for the wifi router - so I can't put in a return request as its no longer showing in my account - I shall be phoning them again this morning to find out whats going on with that one!
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charliehorse
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Post by charliehorse on Jul 26, 2018 15:45:29 GMT
Good Grief snow - only just caught up on this thread. That's a bliddy nightmare. Hope you get it all sorted out. That is weird about the back up account created by BT - not heard of that one before but then when I was with BT I never used there email client.
Just curious to know if the gits had added any extra delivery address's to your Amazon account or was everything ordered sent to your house.
Oh, and I would change the passwords on every account I had ever created if I was you, not just accounts that are money related. Might also be worth notifying the fraud teams at your bank and any credit card companys you have cards with.
No they didn't add any addresses that was one of the first things I checked just sent stuff to me - Amazon aren't being very helpful I have been on the phone to them every day this week and keep being told an account specialist will look into it and email me this is then followed hours later by a generic email (I now have 5 of them all almost identical) which confirms the details of the orders and then says they have taken steps to secure my account by changing my password - except they don't, reversing any changes made - again they didn't do that either, removing my card details and advising me I'll need to re-enter them next time I order - but again they didn't do that either and zero action on refunding me. I decided to take matters into my own hands and since the orders were there I've requested a return which has been agreed and they gave me a Hermes label so the stuff ordered using my credit balance is all packed up and waiting to be picked up today that should get me the credit balance back. However one thing they DO appear to have done is completely remove the order for the wifi router - so I can't put in a return request as its no longer showing in my account - I shall be phoning them again this morning to find out whats going on with that one!
Sounds like an uphill struggle snow and I really hope you get it sorted out soon.
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Post by Perpetua on Oct 12, 2018 17:21:28 GMT
It's been a while and I was beginning to feel a little neglected . . . . . reassuringly, this has just materialised from the Amazon delivery man.
Which will be donated to a local charity shop when I'm next out shopping!
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Ron
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Post by Ron on Nov 2, 2018 16:21:08 GMT
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Q
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Post by Q on Nov 4, 2018 17:09:17 GMT
And I STILL haven't received any 'gifts' despite having 5 Amazon accounts (dont ask)
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Ron
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Post by Ron on Nov 6, 2018 13:35:26 GMT
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BrenD
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Post by BrenD on Nov 6, 2018 17:09:49 GMT
I'm convinced our friends at efun.top are the answer!
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phtumshk
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Post by phtumshk on Nov 10, 2018 12:16:45 GMT
ive just recieved a free pair of secateurs. Even tho I dont have a amazon account, or a garden for that matter.
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