Blownupdolly
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Post by Blownupdolly on Feb 20, 2013 23:48:13 GMT
I am in a bit of a state right now. Yesterday the mobile phone i have had for 3yrs died on me, but luckily we managed to sell our old car this morning and they paid cash for it so I decided to go on Ebay and buy a seconhand one to replace it. All sorted i thought. Just before bed time i thought i would take a quick look to see if the seller had sent me an invoice yet. Imagine my shock and horror to find when i looked that it was listed that not only had i bought the phone, but there was another listing for a nail art drilling kit which i have supposedly bid for and won. Guess how much?......£800!!!!!! I can't sleep for worrying. How can i prove i did not bid for this? I have never even seen one before! I have sent the seller of this kit an email stating i have never even seen his listing let alone bid on it, but obviously not had a reply this time of night. I am worried sick now.
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Deleted
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Post by Deleted on Feb 20, 2013 23:52:19 GMT
Dolly
Inform Ebay as soon as you can they have probably hacked your details
this happened to me years ago
Just get in touch with Enay they will freeze your account
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B0B
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Post by B0B on Feb 20, 2013 23:56:07 GMT
go to 'retract bid' section, retract bid. and inform ebay as Sootie suggested
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pixiguru
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Post by pixiguru on Feb 20, 2013 23:57:13 GMT
Tell ebay ASAP dolly looks like your account has been hacked obviously you won't be paying for the nail art kit! I would also hold off paying for the phone just yet but email the seller to let them know what's going on. Good luck getting sorted and try not to loose too much sleep over it! X
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Deleted
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Post by Deleted on Feb 20, 2013 23:58:07 GMT
Inform Ebay first
Most Important
but once they know you have been hacked they can usually trace it
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millerkev
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Post by millerkev on Feb 20, 2013 23:59:39 GMT
shame im not at home at mo as i got a link direct to ebay live chat google it if u cant find the live chat on ebay itself and speak to them str8 away as already said go and retract bid and when you do bid for another phone as i assume you will make sure there uk with 100%feedback and a good post count failing that ask the good members here im sure some one got a 2nd hand fone going begging
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OneDay
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Post by OneDay on Feb 20, 2013 23:59:39 GMT
Dolly presumably although you've supposedly "won" this item no payment will have been made so your money will still be safe. Ebay are good at sorting this type of situation out, don't panic
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Blownupdolly
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Post by Blownupdolly on Feb 21, 2013 0:01:01 GMT
ook.. will go look to see how i contact them, but i dont want my account frozen as i need to pay the man for the phone. i hope someone is there to answer my email this time of night
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millerkev
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Post by millerkev on Feb 21, 2013 0:01:43 GMT
shame im not at home at mo as i got a link direct to ebay live chat google it if u cant find the live chat on ebay itself and speak to them str8 away as already said go and retract bid and when you do bid for another phone as i assume you will make sure there uk with 100%feedback and a good post count failing that ask the good members here im sure some one got a 2nd hand fone going begging
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Post by Phoenixflame (Julie) on Feb 21, 2013 0:01:59 GMT
Oh Dolly I am sorry that this has happened to you. I can't offer you any practical advice about it but I see that others have. I will just give you this instead and this
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Blownupdolly
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Post by Blownupdolly on Feb 21, 2013 0:03:01 GMT
shame im not at home at mo as i got a link direct to ebay live chat google it if u cant find the live chat on ebay itself and speak to them str8 away as already said go and retract bid and when you do bid for another phone as i assume you will make sure there uk with 100%feedback and a good post count failing that ask the good members here im sure some one got a 2nd hand fone going begging The phone seller has 133 feedbacks 100% postive. Thats why i bid on it.
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Deleted
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Post by Deleted on Feb 21, 2013 0:03:36 GMT
Dolly
Go change your Paypal password now
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Anne (fuzzy)
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Post by Anne (fuzzy) on Feb 21, 2013 0:12:55 GMT
Edited as someone else had already posted the same thing
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jeanie
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Post by jeanie on Feb 21, 2013 0:19:19 GMT
I've no advice to offer Dolly but I hope you manage to sort it before any damage can be done.
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millerkev
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Post by millerkev on Feb 21, 2013 0:20:00 GMT
1st and foremost i would change your email addy password then your paypal password for good measure if a hacker as got into your account is more likely they have been in your email and then had the password recovery sent there from ebay may not be the case but wont hurt to change them to be on the safe side :-) edited to add ...check your security on email password recovery mine is set to notify me by fone on and changes requested :-) gamil hotmal i know for fact are really easily hacked by people in the know (hackers)
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