Vamo 02 fault code and top cap overheating possible fix.

[robby]

If you think they are bad now, you should have been here four months ago lol

[Moggy]

petey So to get a replacement you have to make a 2nd order ?

[robby]

no he doesnt mate, the suggestion was made by them for convenience more than anything, no-one was trying to con anyone.

[womble]

I'm confused, I though from the way robby wrote it, petey had already made another order and they would send it all out together.

The way I'm now seeing it, is as Mono says, petey HAS to make another order with them, for them to send it back?

[mybad]

I doubt they will send one out before they receive the faulty one back with the relative information , at this point you would think that contact would be direct via email to sort it, if petey has to go through the ordering process again and pay again then I can see where the trump card will be played, but hopefully things will be sorted without to much hassle and a happy ever after will be had by all.

[Moggy]

It's just ridiculous that unless robby gets hold of them, and he is a trooper for doing so, they act so badly towards customers. I do not believe the 'language barrier' excuse any more.

[Legendgadget]

May 1, 2013 14:53:09 GMT petey said:

Before I mailed the defective Vamo back they said they would send a new one immediately. I mailed it on Friday and on Sunday I received a tracking # for the new Vamo. On Tuesday I received an email stating they would resend my defective Vamo back to me when I placed my next order with them completely disregarding our previous agreement. After the blatant lies and deceit do they really think I would ever order from them again.

May 1, 2013 14:00:20 GMT robby said:

Are you saying that they wont send you a replacement unless you pay for it?, or because they want you to pay the shipping? petey

Hi, sorry for this. The one changing emails with you didn't explain to you clearly. The reply that sending the new vamo with your next order is a suggestion, and we often do this for the sake of convenience, that is you can get the replacement with your new order and no extra postage is needed. Many customers prefer this, but we ONLY do this on your approval. If you would rather not, we will send the new vamo immediately. We have no intention to cheat. 

Sorry but could you tell me your order reference number so that I can prepare the new vamo for you? 

[petey]

I would prefer it shipped as soon as possible and if that means paying postage/ shipping costs I have no problem with that. My Order Reference is UBNNSWBDC.
Thank you very much.

May 2, 2013 6:29:32 GMT Legendgadget said:

May 1, 2013 14:53:09 GMT petey said:

Before I mailed the defective Vamo back they said they would send a new one immediately. I mailed it on Friday and on Sunday I received a tracking # for the new Vamo. On Tuesday I received an email stating they would resend my defective Vamo back to me when I placed my next order with them completely disregarding our previous agreement. After the blatant lies and deceit do they really think I would ever order from them again.

Hi, sorry for this. The one changing emails with you didn't explain to you clearly. The reply that sending the new vamo with your next order is a suggestion, and we often do this for the sake of convenience, that is you can get the replacement with your new order and no extra postage is needed. Many customers prefer this, but we ONLY do this on your approval. If you would rather not, we will send the new vamo immediately. We have no intention to cheat. 

Sorry but could you tell me your order reference number so that I can prepare the new vamo for you? 

[Ssscrudddy]

Apr 22, 2013 22:39:53 GMT womble said:

I was shocked the other day to meet a vaper at a meet and I think he had 2 mods, one was a Vamo and I forget the other, but both got really warm/hot and he thought it was normal!

I explained it wasn't, but didn't understand at the time, it was probably the glue fixing the bits together that was the problem. Next time I know, so thanks Robby.

Hi, I reckon that was me. I'm a bit deaf, too many loud gigs & too many fast motorbikes without wearing earplugs. I did get the bit about they shouldnt be getting warm, I just didnt hear the explanation as to why. Yes I thought it was normal because I had nothing else to go on, & bike lights that I've had using these batteries (LIion) tend to have heatsinks & cooling fins on them cuz they get warm.

The other mod was an Innokin SVD, that gets decidedly too hot to hold & is being sent back to the vendor, as it has other issues too.

Regards the Vamo (I have 2), how much of a problem is it? I get the explanation. There is no way I have the skills or the tools to fix it myself. They both get warm, but not too warm to use, & that is with heavy chain vaping, other than that I havent had a problem. The thing is 1 of them came direct from China so basically it isnt worth the hassle to send it back, better to find someone to fix it for me... but if it aint broke why bother fixing it. I dont seem to suffer from too much battery usage, yes it's noticably less than what I would expect given the mAh (when compared to an Ego of half the mAh) but it's not a problem either.

If it means it is going to get worse over time & stop working then yes it needs to be fixed. But I havent noticed any change in behaviour, as in it is at this level & has stayed there. I dont want to be without my mod If I get someone to fix the China 1 they might break it, then I dont have 1.
The second 1 I can send back to the vendor probably, I'm sure he'll recognise me on here as soon as he reads this, & I'm perfectly happy with the vendor, maybe he can fix it himself. I havent asked.

The point is I can live with it as it is assuming it wont get worse.

[womble]

Hi, yes it was you, I remember the SVD being so hot you couldn't even hold it.

In your case I personally wouldn't be too worried about the vamo getting warm as it doesn't seem to be affecting your battery life. Obviously if it was sorted it would be better, but it's not the end of the world.

I would guess that it's going to get worse, but I don't know at what speed. A bad electrical connection between 2 surfaces will only get worse over time, you may find it doesn't get bad enough to do anything about over the life of the mod, you may find it starts getting alot warmer over a couple of months.


ps, Sorry ssscruddy, I should have been more clear, it wasn't I didn't think you understood why they were getting hot. Indeed, I never even explained it! I was saying I didn't know the reason the vamo's were getting hot at that point in time, but now I do.
Besides trying to explain something like that over the noise, would have been virtually impossible.

[Legendgadget]

May 2, 2013 13:50:57 GMT petey said:

I would prefer it shipped as soon as possible and if that means paying postage/ shipping costs I have no problem with that. My Order Reference is UBNNSWBDC.
Thank you very much.

May 2, 2013 6:29:32 GMT Legendgadget said:

Hi, sorry for this. The one changing emails with you didn't explain to you clearly. The reply that sending the new vamo with your next order is a suggestion, and we often do this for the sake of convenience, that is you can get the replacement with your new order and no extra postage is needed. Many customers prefer this, but we ONLY do this on your approval. If you would rather not, we will send the new vamo immediately. We have no intention to cheat. 

Sorry but could you tell me your order reference number so that I can prepare the new vamo for you? 

Hi, sorry for replying so late. The new Stainless Steel VV650 body will be sent to you soon. After the holiday, so many things to do. 

[jed2705]

Hi, I have the hot top cap problem and have yet to try removing it, but did remove the first tube and found a residue in the joint which I cleaned. I was just planning on using it until I decided on my next toy then trying to sort it but found when using an AGA-S, normally use a DCT, that the problem went away. I get about 90 mins use out of an 18350 battery but they were lasting 4 hours with no heat build up. Can anyone explain this?

Paul

[Brambles]

If you have a high resistance connection then you need to boost the voltage to get a decent vape as you are supplying power to heat th atomiser and the bad joint which is heating up. In other words not all the power is going into the atomiser. If you use a higher resistance coil then a lower current is needed, and so less power is dissipated in the bad high resistance joint. Maybe easier to explain with some figures.
Lets say the wire connecting the the top cap has a bad connection and results in a resistance of 1 ohm. The coil is say 3 ohms. Then a quarter of the voltage is dissipated in the joint and 3/4 of the voltage in the atomiser. This results in 9/10ths of the actual power going to the coil and ONLY 1/10 of the power in the joint.
(power = Vsquared/ohms)

Now lets say the atomiser is only 1 ohm. Then the same amount of power will be dissipated in the coil as in the bad joint so instead of one tenth of the power going to the joint you have one half of it, and 5 times as much heat generated.

[robby]

May 7, 2013 21:35:36 GMT Brambles said:

If you have a high resistance connection then you need to boost the voltage to get a decent vape as you are supplying power to heat th atomiser and the bad joint which is heating up. In other words not all the power is going into the atomiser. If you use a higher resistance coil then a lower current is needed, and so less power is dissipated in the bad high resistance joint. Maybe easier to explain with some figures.
Lets say the wire connecting the the top cap has a bad connection and results in a resistance of 1 ohm. The coil is say 3 ohms. Then a quarter of the voltage is dissipated in the joint and 3/4 of the voltage in the atomiser. This results in 9/10ths of the actual power going to the coil and ONLY 1/10 of the power in the joint.
(power = Vsquared/ohms)

Now lets say the atomiser is only 1 ohm. Then the same amount of power will be dissipated in the coil as in the bad joint so instead of one tenth of the power going to the joint you have one half of it, and 5 times as much heat generated.

Great explanation Brambles

[jed2705]

Thank you, had to read the answer a few times but it makes sense now.