Parcel In Transit - Now on Hold - WTF

[toots]

Well, just checked the tracking on my latest order from FT and found the following:

2014-05-22 11:10, Dispatch Pre-Alert 22/05/2014, In Transit
2014-06-05 11:29, Item posted over the counter, MPC PMIH (KLIA)
2014-06-09 20:54, Item put on hold due to Dangerous Good, MPC PMIH (KLIA)

Spanish Postal service comes back as "Accepted"

So, since the 22 May I've been thinking the package is on it's way as it has been reporting "In Transit", only to find out it hadn't even left China

I stopped checking it once I thought it was on its way, till today then found those messages above.

Ok, I know the battery situation has recently changed and they're no longer accepting packages with batteries (and my order does contain batteries) but I thought my parcel was well on it's way BEFORE they stopped accepting batteries in parcels.

Ok rant over with - nothing I can do about it except wait for package to go back to FT and get a refund - blasted nuisance

[VapingBad]

Looks like Malaysia air port security (KLIA), can't blame them after recent tradition. I would open a ticket on FT if I were you toots.

E:
tradition should have been tragedy , smell checkers are not dyslexic proof

[ronaldo]

sooner the better to open a ticket toots right pain in the ar*e that like

[toots]

Just opened a support ticket

Never had this happen before so don't know the procedure. I thought I would have to wait for the package to be returned to FT, but I suppose opening up a support ticket now is better than waiting for it to arrive back to them and then starting the ball rolling. At least they will be prepared for the return package.

[VapingBad]

Jun 11, 2014 13:26:59 GMT toots said:

Just opened a support ticket

Never had this happen before so don't know the procedure. I thought I would have to wait for the package to be returned to FT, but I suppose opening up a support ticket now is better than waiting for it to arrive back to them and then starting the ball rolling. At least they will be prepared for the return package.

It's easy, but it can take a couple of days each time they reply, don't add to the ticket other than responding to their posts or you go to the back of the queue and don't close the ticket until you have the goods or a refund.  You may lose a little on currency conversion if you get a refund.  Good luck.

[toots]

Jun 11, 2014 13:34:34 GMT VapingBad said:

Jun 11, 2014 13:26:59 GMT toots said:

Just opened a support ticket

Never had this happen before so don't know the procedure. I thought I would have to wait for the package to be returned to FT, but I suppose opening up a support ticket now is better than waiting for it to arrive back to them and then starting the ball rolling. At least they will be prepared for the return package.

It's easy, but it can take a couple of days each time they reply, don't add to the ticket other than responding to their posts or you go to the back of the queue and don't close the ticket until you have the goods or a refund.  You may lose a little on currency conversion if you get a refund.  Good luck.

Right cheers for that info. I won't lose anything from a refund with currency conversions as I get paid in dollars for the work I do direct to my paypal account and obviously pay FT in dollars, so dollars to me are just fine & dandy

[Perpetua]

Might be worth also keeping an eye on your PP deadline toots, as your back up plan . . . you don't have to escalate it to a claim immediately, it's up to 20 days after * I think * of opening a case that you have to do that.

Just incase your parcel takes a while to be returned/processed - don't close that either if you do, as you can't open a case at a later date on the same transaction if you have.

[djs]

Sorry to hear about this toots

WTF now stands for "What the Fasttech"..

[VapingBad]

Jun 11, 2014 21:13:51 GMT djs said:

Sorry to hear about this toots

WTF now stands for "What the Fasttech"..

or "When From Fasttech?"

[djs]

Jun 11, 2014 21:30:11 GMT VapingBad said:

Jun 11, 2014 21:13:51 GMT djs said:

Sorry to hear about this toots

WTF now stands for "What the Fasttech"..

or "When From Fasttech?"

[VapingBad]

I must have drunk too much, I can normally tell the difference between a T and a F. I always think of them an SnailTech, not original picked it up somewhere on the web.

[rana]

I got the same issue, got about 100 dollars of stuff n stuck cos of two batteries worth 10. Very frustrating indeed. Opened up a pp dispute now.

Sent from my SM-N9005 using Tapatalk

[Village idiot formerly tjlumle]

What is the paypal dispute timeframe? Thanks

[Village idiot formerly tjlumle]

Jun 11, 2014 12:36:13 GMT toots said:

Well, just checked the tracking on my latest order from FT and found the following:

2014-05-22 11:10, Dispatch Pre-Alert 22/05/2014, In Transit
2014-06-05 11:29, Item posted over the counter, MPC PMIH (KLIA)
2014-06-09 20:54, Item put on hold due to Dangerous Good, MPC PMIH (KLIA)

Spanish Postal service comes back as "Accepted"

So, since the 22 May I've been thinking the package is on it's way as it has been reporting "In Transit", only to find out it hadn't even left China

I stopped checking it once I thought it was on its way, till today then found those messages above.

Ok, I know the battery situation has recently changed and they're no longer accepting packages with batteries (and my order does contain batteries) but I thought my parcel was well on it's way BEFORE they stopped accepting batteries in parcels.

Ok rant over with - nothing I can do about it except wait for package to go back to FT and get a refund - blasted nuisance

My sister ordered a vamo and charger and batteries on the 24/5 and dispatched on the 28/5 and then went over the counter to Malaysia post on 07/06 but no update to say been refused yet did you find out that from the tracking on fast tech?

[GunJack]

Village idiot formerly tjlumle try here:-

www.17track.net/en/result/post.shtml?nums=RB162522747CN


the page will have an old tracking number in it, just delete and enter yours