minime
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Post by minime on Mar 23, 2015 18:24:04 GMT
Any news from vampire vape Dagl ?
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dagl
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Post by dagl on Mar 23, 2015 18:47:40 GMT
Customer support- Nikki replied yesterday (sunday) evening asking for the batch number, so she could look into it. minime
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minime
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Post by minime on Mar 23, 2015 19:17:53 GMT
Ok mate,you will have to let them know it's not just yours iv had 130ml of the concentrate now and every one of the 30ml bottles have been the same.
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*-SARIN-*
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Post by *-SARIN-* on Mar 23, 2015 19:54:59 GMT
I've had this issue with other vendors and the response has always been the same - that the concentrate has had the wrong ingredients mixed into it. Always dealt with swiftly and in my favour but it's concerning that these types of ingredients are getting into the concentrates in the first place.
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minime
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Post by minime on Mar 23, 2015 20:14:03 GMT
If I was told that by a vendor I would not be very happy at all,just think of the damage that it could cause to your health sorry is just not good enough IMO.
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minime
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Post by minime on Mar 24, 2015 5:35:37 GMT
I to have just sent a email to vampire vapes about this issue, I have included my batch number so let's see what they have to say.
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minime
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Post by minime on Mar 24, 2015 16:40:24 GMT
Had email back from vampire vape apparently the person who can answer my questions is not in the uk at the moment.
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Post by Perpetua on Mar 24, 2015 17:02:07 GMT
Had email back from vampire vape apparently the person who can answer my questions is not in the uk at the moment. They must be in a ' black hole ' somewhere then . . . where the internet doesn't exist!
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reddragon
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Post by reddragon on Mar 24, 2015 17:42:26 GMT
Interesting, I had a similar issue with CCW black jack, I made up 10 ml no problems, decided to make up 100ml and it split, even though the concentrate was out of the same bottle. I kept shaking it for days and days, and I have put it to the back of my cupboard, not sure what it is doing now.
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dagl
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Post by dagl on Mar 24, 2015 18:07:28 GMT
First reply today-
Second reply today-
I have sent a screen shot of the mixing calculator ^^^ as used.
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minime
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Post by minime on Mar 24, 2015 18:21:11 GMT
Just had the exact same email Dagl, iv told them exactly how iv mixed it with and without heat and also told them others are having the same issues as me.
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minime
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Post by minime on Mar 25, 2015 17:28:57 GMT
Had another email saying they know some others are having problems with this concentrate and are looking into it.
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dagl
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Post by dagl on Mar 25, 2015 17:37:04 GMT
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minime
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Post by minime on Mar 25, 2015 18:21:57 GMT
Tbh I don't think they will do anything about it, hope I'm wrong tho.
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Post by Perpetua on Mar 25, 2015 19:12:24 GMT
Tbh I don't think they will do anything about it An explaination, refund & replacement would be a start I'm thinking . . . .
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