letsavit
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Post by letsavit on May 6, 2015 17:00:13 GMT
1. Arron-order number: W1505041435144309 - still processing - no 200 points
2. DaleAlan Order Number: W1505041521321354 - Refund received - no 200 points
3. kreed order number: W1505041455147217 - Refund received - 200 points got
4. flavourtank order number : WP1505041414196041 - still processing - no 200 points
5. dr00g order number : WW1505041354380285 - still processing - no 200 points
6. autumntwist32 Order No.:W1505041357186482 - Refund received - no 200 points
7. Phatfil Order No.: WW1505041736082486 - Refund received- 200 points offered.
8 mike weaver93 WW1505041413494173 - still processing - no 200 points
9. greigster Order No WW1504170649254703- still processing
10. Q Order No WW1505041338313064 - Refund Received - no 200 points.
11. Bobw1951 order #: W1505041610199854 - Refund
12. Igual order no #: WW1505041453417750 - different item ordered no points recieved
14. Letsavit Order No.:WW1505041419178181 - still processing
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flavourtank
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Post by flavourtank on May 6, 2015 17:32:32 GMT
while the give away guessing game may be fun for some, its not the sort of game i want to play today, and perhaps will favour long term members on the board with a greater insight as to who she is through the experience of reading her posts her more frequently and over a longer period. Like dalealan , and Q i think isabel22 's gesture would be better received if that game was held above and beyond a lottery involving those of us that have suffered the disappointment of unfulfilled contracts, as the original offer of the gesture was suggested. As is, its now turned into a marketing opportunity for fastech to appeal to a wider group rather than a @sorry to those of us that were led up th garden path, and in my case let the loss leader slant of the offer in error lead to further purchases which lets face it would not have been forthcoming without the subtank bargain. or should i just lighten up?? I don't agree with the way the competition has been done as the screw up only affected the people purchasing the product. So I'm my view it should be those affected should only be involved with the competition. My view only no disrespect to other forum members. 200 points =$4 hmmmm means I would have to make a purchase to use them ........ Gearbest sell these at $28.99 How much profit do they make? and they would buy IN bulk so a discounted price to them. They wouldn't buy these and sell at a loss or for no profit. So if they can afford to give away 5 of these + $4 per person That ordered seems like they have spent out more than it could be to send 1pc to each of us affected. Any who they shipped my xpro m80 and I've cancelled my other order. NOT IMPRESSED
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vinny41
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Post by vinny41 on May 6, 2015 18:14:08 GMT
while the give away guessing game may be fun for some, its not the sort of game i want to play today, and perhaps will favour long term members on the board with a greater insight as to who she is through the experience of reading her posts her more frequently and over a longer period. Like dalealan , and Q i think isabel22 's gesture would be better received if that game was held above and beyond a lottery involving those of us that have suffered the disappointment of unfulfilled contracts, as the original offer of the gesture was suggested. As is, its now turned into a marketing opportunity for fastech to appeal to a wider group rather than a @sorry to those of us that were led up th garden path, and in my case let the loss leader slant of the offer in error lead to further purchases which lets face it would not have been forthcoming without the subtank bargain. or should i just lighten up?? I don't agree with the way the competition has been done as the screw up only affected the people purchasing the product. So I'm my view it should be those affected should only be involved with the competition. My view only no disrespect to other forum members. 200 points =$4 hmmmm means I would have to make a purchase to use them ........ Gearbest sell these at $28.99 How much profit do they make? and they would buy IN bulk so a discounted price to them. They wouldn't buy these and sell at a loss or for no profit. So if they can afford to give away 5 of these + $4 per person That ordered seems like they have spent out more than it could be to send 1pc to each of us affected. Any who they shipped my xpro m80 and I've cancelled my other order. NOT IMPRESSE if you do a search for the coupon code there are a number of other forums that were using this coupon code so the total number of orders could be in the region of thousands not just the few forum members here at the end of the day it was a mistake they have admitted their error and refunded offered points and 5 subtank plus's for the lucky winners most suppliers in this country wouldn't have done anything over than to process the refund
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Post by Perpetua on May 6, 2015 20:55:08 GMT
I'm very pleased to log in tonight and see that at least some of you have received your refunds from Gearbest . . . . thank you isabel22, for doing what you have so far. This is the current situation with our Members orders, there may be some additions to this overnight, but I'll check back again first thing in the morning: 1. Arron-order number: W1505041435144309 - still processing - no 200 points 2. DaleAlan Order Number: W1505041521321354 - Refund received - no 200 points
3. kreed order number: W1505041455147217 - Refund received - 200 points got4. flavourtank order number : WP1505041414196041 - still processing - no 200 points 5. dr00g order number : WW1505041354380285 - still processing - no 200 points 6. autumntwist32 Order No.:W1505041357186482 - Refund received - no 200 points
7. Phatfil Order No.: WW1505041736082486 - Refund received- 200 points offered.8 mike weaver93 Order No WW1505041413494173 - still processing - no 200 points 9. greigster Order No WW1504170649254703- still processing 10. Q Order No WW1505041338313064 - Refund Received - no 200 points.11. Bobw1951 order #: W1505041610199854 - Refund12. Igual order no : WW1505041453417750 - different item ordered no points recieved 14. Letsavit Order No.:WW1505041419178181 - still processing
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Get Off My Cloud
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Post by Get Off My Cloud on May 7, 2015 2:56:31 GMT
Perpetua Gearbest is now showing mine as refunded and 200 points Although no money has shown in my bank account or Paypal yet.
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flavourtank
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Post by flavourtank on May 7, 2015 4:48:51 GMT
Had a email saying about a refund. will look into it later to see if it's in account
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isabel22
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Post by isabel22 on May 7, 2015 5:40:58 GMT
I'm very pleased to log in tonight and see that at least some of you have received your refunds from Gearbest . . . . thank you isabel22, for doing what you have so far. This is the current situation with our Members orders, there may be some additions to this overnight, but I'll check back again first thing in the morning: 1. Arron-order number: W1505041435144309 - still processing - no 200 points 2. DaleAlan Order Number: W1505041521321354 - Refund received - no 200 points
3. kreed order number: W1505041455147217 - Refund received - 200 points got4. flavourtank order number : WP1505041414196041 - still processing - no 200 points 5. dr00g order number : WW1505041354380285 - still processing - no 200 points 6. autumntwist32 Order No.:W1505041357186482 - Refund received - no 200 points
7. Phatfil Order No.: WW1505041736082486 - Refund received- 200 points offered.8 mike weaver93 Order No WW1505041413494173 - still processing - no 200 points 9. greigster Order No WW1504170649254703- still processing 10. Q Order No WW1505041338313064 - Refund Received - no 200 points.11. Bobw1951 order #: W1505041610199854 - Refund12. Igual order no : WW1505041453417750 - different item ordered no points recieved 14. Letsavit Order No.:WW1505041419178181 - still processing Now all of the above cancelled order of Subtank Plus are refunded and 200 points offered.
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Post by Perpetua on May 7, 2015 6:01:25 GMT
That's good news to hear isabel22, thank you for all that you've done to resolve this speedily for us. If anyone hasn't been refunded and their name isn't on the list, please feel free to contact me with your order details and I'll pursue it with Isabel's assistance for you. I'm also going to take the opportunity to say, please let's keep a sense of perspective here . . . . yes, this has been a mess and yes I would have liked Gearbest to have honoured the incorrect price and I totally get the annoyance that they didn't - but realistically, would any company China based or otherwise done similar - I'm doubtful myself. We all make mistakes . . . . it's how they are resolved that I've always thought was important, the lack of immediate refunds exacerbates such situations, which I hope has been a lesson learnt for Gearbest. So let's not have a witch hunt here, many of us have been able to enjoy some great deals from this company all without issue. Although I fully understand anyone who feels put off by this incident and doesn't want to purchase from them as a result.
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mike weaver93
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Post by mike weaver93 on May 7, 2015 8:00:35 GMT
Updated list..
1. Arron-order number: W1505041435144309 - still processing - no 200 points
2. DaleAlan Order Number: W1505041521321354 - Refund received - no 200 points
3. kreed order number: W1505041455147217 - Refund received - 200 points got
4. flavourtank order number : WP1505041414196041 - still processing - no 200 points
5. dr00g order number : WW1505041354380285 - still processing - no 200 points
6. autumntwist32 Order No.:W1505041357186482 - Refund received - no 200 points
7. Phatfil Order No.: WW1505041736082486 - Refund received- 200 points offered.
8 mike weaver93 Order No WW1505041413494173 - Refund received - 200 points got
9. greigster Order No WW1504170649254703- still processing
10. Q Order No WW1505041338313064 - Refund Received - no 200 points.
11. Bobw1951 order #: W1505041610199854 - Refund
12. Igual order no : WW1505041453417750 - different item ordered no points recieved
14. Letsavit Order No.:WW1505041419178181 - still processing
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autumntwist32
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Post by autumntwist32 on May 7, 2015 9:30:46 GMT
Updated as I received my points today 1. Arron-order number: W1505041435144309 - still processing - no 200 points 2. DaleAlan Order Number: W1505041521321354 - Refund received - no 200 points
3. kreed order number: W1505041455147217 - Refund received - 200 points got
4. flavourtank order number : WP1505041414196041 - still processing - no 200 points 5. dr00g order number : WW1505041354380285 - still processing - no 200 points 6. autumntwist32 Order No.:W1505041357186482 - Refund received - 200 points got
7. Phatfil Order No.: WW1505041736082486 - Refund received- 200 points offered.
8 mike weaver93 Order No WW1505041413494173 - Refund received - 200 points got
9. greigster Order No WW1504170649254703- still processing 10. Q Order No WW1505041338313064 - Refund Received - no 200 points.
11. Bobw1951 order #: W1505041610199854 - Refund12. Igual order no : WW1505041453417750 - different item ordered no points recieved 14. Letsavit Order No.:WW1505041419178181 - still processing
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monty
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Post by monty on May 7, 2015 12:37:26 GMT
...at the end of the day it was a mistake they have admitted their error and refunded offered points and 5 subtank plus's for the lucky winners most suppliers in this country wouldn't have done anything over than to process the refund Good point. Although they need to understand that once they realise the problem they need to get the refunds out in less than 24 hours. ps Just got back from returning a belt I bought last month as defective. My bank statement showed the shops name as proof of purchase. Came away with only a gift voucher. Brick and mortar shops in this country are just pathetic.
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phatfil
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Post by phatfil on May 7, 2015 13:19:18 GMT
I think most uk suppliers would adhere to the sales of goods and services legislation and honour any sales contracts made. in my limited understanding receipt of payment is the sealing of the deal.
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vinny41
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Post by vinny41 on May 7, 2015 14:02:00 GMT
I think most uk suppliers would adhere to the sales of goods and services legislation and honour any sales contracts made. in my limited understanding receipt of payment is the sealing of the deal. It depends on the suppliers T&C
Example here with screwfix According to Screwfix’s terms and conditions on its website this week, it only accepts orders once it has delivered the goods. It says the processing of a payment and acknowledgement of an order does not constitute a legally binding contract. One person bought a sit-on mower worth £1,599.99 for just £34.99.
www.telegraph.co.uk/finance/personalfinance/money-saving-tips/10602641/Price-glitches-Do-retailers-have-to-honour-pricing-mistakes.html
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phatfil
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Post by phatfil on May 7, 2015 14:12:26 GMT
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letsavit
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Post by letsavit on May 7, 2015 14:40:08 GMT
1. Arron-order number: W1505041435144309 - still processing - no 200 points
2. DaleAlan Order Number: W1505041521321354 - Refund received - no 200 points
3. kreed order number: W1505041455147217 - Refund received - 200 points got
4. flavourtank order number : WP1505041414196041 - still processing - no 200 points
5. dr00g order number : WW1505041354380285 - still processing - no 200 points
6. autumntwist32 Order No.:W1505041357186482 - Refund received - 200 points got
7. Phatfil Order No.: WW1505041736082486 - Refund received- 200 points offered.
8 mike weaver93 Order No WW1505041413494173 - Refund received - 200 points got
9. greigster Order No WW1504170649254703- still processing
10. Q Order No WW1505041338313064 - Refund Received - no 200 points.
11. Bobw1951 order #: W1505041610199854 - Refund
12. Igual order no : WW1505041453417750 - different item ordered no points recieved
14. Letsavit Order No.:WW1505041419178181 - Refunded, not sure points but not fussed.
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