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Post by Perpetua on Oct 22, 2015 7:30:40 GMT
May I also suggest, subject to beedee and car147's approval - if they are satisfied with the explaination and solution offered by isabel22. That the title of this thread is changed to : Incorrect product from Gearbest . . . . . . they are only words I know, but have a completely different significance and inference on any Vendor's reputation.
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Post by Deleted on Oct 22, 2015 9:05:10 GMT
In light of isabel22's reply on the subject, i think that's only fair .
Cheers
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robby
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Post by robby on Oct 22, 2015 9:29:38 GMT
Just had a word with isabel22 and she confirms that the money will be refunded and the "Incorrect Product" does not have to be sent back
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Post by isabel22 on Oct 22, 2015 10:05:45 GMT
May I also suggest, subject to beedee and car147's approval - if they are satisfied with the explaination and solution offered by isabel22. That the title of this thread is changed to : Incorrect product from Gearbest . . . . . . they are only words I know, but have a completely different significance and inference on any Vendor's reputation. Thank you Perpetua and all .
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Post by isabel22 on Oct 22, 2015 10:09:03 GMT
In light of isabel22's reply on the subject, i think that's only fair . Cheers car147 and beedee pls check your paypal account later or maybe tomorrow , i already let our CS refund the money .
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Post by Deleted on Oct 22, 2015 12:08:36 GMT
In light of isabel22's reply on the subject, i think that's only fair . Cheers car147 and beedee pls check your paypal account later or maybe tomorrow , i already let our CS refund the money . Will do isabel22, Thanks again.
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Post by markus on Oct 22, 2015 12:45:22 GMT
May I also suggest, subject to beedee and car147's approval - if they are satisfied with the explaination and solution offered by isabel22. That the title of this thread is changed to : Incorrect product from Gearbest . . . . . . they are only words I know, but have a completely different significance and inference on any Vendor's reputation. Not trying to start an arguement, & the decision is up to beede & car147, but considering the Fruit tank does look like the Harvest Tank, I think the title is 100% correct & it wasnt a stocking error as some people suggested. Also consider the people that have purchased this tank from gearbest that arent members on here & dont have someone like Isabel to rely on sorting out the issue! fakeadjective: fake 1. not genuine; imitation or counterfeit.
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robby
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Post by robby on Oct 22, 2015 13:00:09 GMT
Good grief. It`s sorted out, leave it alone.
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Post by markus on Oct 22, 2015 13:14:56 GMT
I'm quite aware of that & its great it has been sorted, Like you said robby, its a public forum & people are allowed to air their opinions, which I'm doing with the hope of an adult discussion. I just dont think its right to "sugar coat" the title & change it, the fruit tank is obviously a copy of the harvest tank...also gearbest should check products they recieve from their sources to make sure they are exactly as described by the seller....we do the same when we buy items from the internet & its why we have distance selling laws. Im trying to make a point & I feel its a valid one. Like youve already said....we take a risk when we buy from china, thats the price we pay for getting things cheaper....& this thread is an excellent example of that risk.
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Post by robby on Oct 22, 2015 13:21:17 GMT
Whatever - It`s China, it`s not the UK and what has happened here is not normal, but it does happen. BUT, it`s been sorted out.
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Post by Deleted on Oct 22, 2015 14:19:16 GMT
I checked Fasttech last night for this tank and it advertised "authentic Dovpo harvest sub ohm tank". The title stated "authentic but the pictures clearly showed a fruit tank with no logo on the tank and the aspire type coils. Check FT now and its gone, they've pulled it this morning. Quite possible that backs up the explanation isabel22 has provided, that somewhere along the line, possibly a third party has pulled the wool over their eyes. Not sure how it all works in China, but maybe robby, our resident ambassador to China, will have a better understanding. At the start of all this it didn't look good but nobody has lost life or limb, given a bit of time isabel22, with help from robby and the cooperation of the two chaps the situation most affected have agreed on an amicable solution. IMO, the situation should be put to bed, nothing now to be gained by rubbing anybody's nose in it.
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Post by Deleted on Oct 22, 2015 14:26:03 GMT
I checked Fasttech last night for this tank and it advertised "authentic Dovpo harvest sub ohm tank". The title stated "authentic but the pictures clearly showed a fruit tank with no logo on the tank and the aspire type coils. Check FT now and its gone, they've pulled it this morning. Quite possible that backs up the explanation isabel22 has provided, that somewhere along the line, possibly a third party has pulled the wool over their eyes. Not sure how it all works in China, but maybe robby, our resident ambassador to China, will have a better understanding. At the start of all this it didn't look good but nobody has lost life or limb, given a bit of time isabel22, with help from robby and the cooperation of the two chaps the situation most affected have agreed on an amicable solution. IMO, the situation should be put to bed, nothing now to be gained by rubbing anybody's nose in it. Well said!
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Post by robby on Oct 22, 2015 14:29:28 GMT
It`s surprising how many vendors list the same new gear on the same day which suggests possibly the same distributer, it happens pretty often with Focal and FT.
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Post by beedee on Oct 22, 2015 14:38:49 GMT
Feel free to do whatever you think is best, Perpetua.
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Post by Ron on Oct 22, 2015 15:04:25 GMT
beedee as yours was the opening post you can change the title on edit
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